United Nations Jobs: Windhoek

Thursday, June 25, 2015

EMPLOYMENT OPPORTUNITIES AT MTC

TEAM LEADER: CALL CENTRE

Client	MTC Namibia
Published	15/06/2015
Contract Type	Permanent
Salary	Negotiable
Location	Khomas >> Windhoek
Introduction	•Must have excellent oral, written, and interpersonal communication skills •Must possess exceptional listening and analytical skills •Should have superb knowledge of the customer care process and techniques •Must demonstrate ability to manage and build a customer-centric team •Should be able to identify any skill gaps, and ensure all staff is going through training programmes. •Must ensure regular and constant updates on products and service knowledge •Must control and manage productivity on the floor.
Job Functions	Call Centre
Industries	Call Centre & Helpdesk,Telecommunications
Specification	•Grade 12 (25 points) – No exceptions •Diploma/Certificate will be an added advantage. •+/- 3 – 5 years previous experience in a Call Centre or Customer Care (Compulsary) •+/- 2 years conflict management experience (Compulsary) •Must have great interpersonal and communication skills •Must have friendly, team player, open with helpful disposition (Requirement) •Must be able to perform well under pressure (very stress full environment) •Must be fully computer literate, and have a valid driver’s license •Namibian citizenship or residency CLOSING DATE: 30 JUNE 2015

ORGANIZATIONAL DEVELOPMENT PRACTITIONER

Client	MTC Namibia
Published	19/06/2015
Contract Type	Permanent
Salary	Negotiable
Location	Khomas >> Windhoek
Introduction	•Ensure that MTC’s Performance Management Policy is followed and implemented accordingly. •Ensure that all performances related documents regarding appraisals, probation and any other related performance discussions are updated on system. •Analyze and report on current performance statistics and trends in the organization so that improvements can be recommended and implemented. •Provides advice to business units/line management on improved performance measuring and reporting methods. •Coordinate the poor performance counseling program through identification of poor performers and conducting and documenting of counseling sessions. •Coordinate the various Rewards and Recognition programs for MTC. •Develop appropriate training material and conduct training with regards to performance related topics. •Work closely with the OD Practitioner to identify problem areas and effectively implement appropriate programs to assist with performance related issues.
Job Functions	Human Resources
Industries	Human Resources
Specification	•Relevant Diploma/ Degree •At least 4 years in an HR environment of which 2 should be in Performance Management practices and techniques. •In depth knowledge of performance management concepts, theories, related practices and tools with experience of incorporating these into business focused solutions, including workable implementation plans to set performance standards & measuring results •Excellent written & verbal communication skills with experience of presenting proposals to management level audiences. •Experience of either developing & delivering training or of structuring & facilitating workshops with management level audiences •Good interpersonal skills with experience of building effective working relationships at all levels of an organization/ with different nationalities & cultures •Experience of providing advisory/ consultative services to management. •Good understanding of the roles, responsibilities and inter-relatedness of key business functions •Excellent analytical skills with experience of developing performance improvement solutions •Excellent planning & organizing skills with the ability to work with minimal direction. •Namibian citizenship or residency CLOSING DATE: 30 JUNE 2015

MOBILEHOME SUPERVISOR - GOBABIS

Client	MTC Namibia
Published	19/06/2015
Contract Type	Permanent
Salary	Negotiable
Location	Khomas >> Windhoek
Introduction	•Co-ordinate and supervise activities related to cash-ups and stock. •Dealing with customer & ensuring customer satisfaction. •Manage sales personnel and their performance. •Ensure proper completion of contract applications and other MTC services •Ensure profitability of the shop •Supervision of cash and Bank receipts, cash security and cash deposits. •Supervisory control in respect of customer relations and queries.
Job Functions	Client Services,Retail
Industries	Telecommunications
Specification	•Grade 12 (25 points) – No exceptions •Diploma/Degree in Sales/Marketing or Customer Relations or related field. •+/- 3 – 5 years 1st line customer contact & sales experience (Strong requirement). •+/- 3 – 5 years 1st level supervisory in customer relations environment (Strong requirement) •Must be customer service oriented, friendly, patient with a helpful disposition (Requirement) •Must be detail orientated, accurate and focused. •Must be able to perform well under pressure (very stress full environment) •Must be fully computer literate, and be well spoken in English, with a valid driver’s licence. •Namibian citizenship or residency CLOSING DATE: 30 JUNE 2015

MOBILEHOME SENIOR SALES ADVISOR

Client	MTC Namibia
Published	20/06/2015
Contract Type	Permanent
Salary	Negotiable
Location	Khomas >> Windhoek
Introduction	•Handling queries and customer related issues, and escalate queries to supervisory level where required. •Support the efforts of the Mobilehome Supervisor with regard to security and housekeeping, and ensuring that displays and general image of the Mobilehome comply with policy. •Recording of cash and Bank takings and issue receipts. •Arrange for security to collect cash and Bank receipts. •Ordering, re-ordering and receipt of stock. •Reconciliation of stock with cash and Bank receipts.
Job Functions	Client Services,Retail
Industries	Telecommunications
Specification	•Grade 12 (25 points) – No exceptions •Diploma/Certificate in Sales/Marketing or Customer Relations or related field •+/- 2 – 4 years 1st line customer contact & sales experience (Strong requirement). •Must be customer service oriented, friendly, patient with a helpful disposition (Requirement) •Must be detail orientated, accurate and focused. •Must be able to perform well under pressure (very stress full environment) •Must be fully computer literate, and be well spoken in English. •Namibian citizenship or residency CLOSING DATE: 30 JUNE 2015

Click to apply

Sunday, June 21, 2015

SADC SECRETARIAT EMPLOYMENT OPPORTUNITIES

TECHNICAL ADVISOR FOR TRANSFRONTIER CONSERVATION AREAS (TFCAS)

The SADC Secretariat invites suitably qualified and experienced applicants who are citizens of the SADC Region to apply for the position of Technical Advisor – Transfrontier Conservation Areas (TFCA’s).

1. JOB SUMMARY

Job Title:	Technical Advisor for Transfrontier Conservation Areas (TFCAs)
Duty Station:	Gaborone, Botswana
Responsible to:	The Director for Food, Agriculture and Natural Resources (FANR) Directorate, through the Senior Programme Officer for Natural Resources and Wildlife Management
Contract duration:	3 years

2. MAIN PURPOSE OF THE JOB

To provide advisory services to the SADC Secretariat on technical and policy matters pertaining to the SADC TFCA Programme,
To assist the Senior Programme Officer for Natural Resources and Wildlife Management in the management and administration of the SADC TFCA Programme, and
To support the development and implementation by Member States, of the SADC TFCAs Programme and to ensure that it remains within the policy framework agreed upon by SADC Member States.

3. KEY FUNCTIONS

Under the overall guidance and supervision of the Director, FANR the Technical Advisor-TFCAs shall perform the following duties:

3.1 Support to Programmes

Compilation of best practice regional guidelines for the development and establishment of SADC TFCAs and their implementation by SADC Member States.
Provide support to the development and harmonization of policies and legislation for TFCAs in the region,
Facilitate the carrying out of cost benefit assessments of TFCAs as well as propose models of cost and benefit sharing,
Undertake and facilitate capacity building and promote exchange of lessons and experiences among TFCAs,
Coordinate information sharing among TFCAs and support the activities of the SADC TFCA Network,
Support the elaboration and development of regional community based integrated natural resource management and marketing strategies in TFCAs,
Promote and monitor partnerships between the private sector, public sector, and civil society for the benefit of TFCAs,
Monitor the performance of TFCAs in the region and produce appropriate reports, and
Undertake resource mobilization for supporting all TFCAs in the region.

3.2 Networking and cooperation

Co-operate with and ensure regular contacts, and dialogue with relevant stakeholder organizations: non-governmental bodiesand persons within the TFCAs environment as well as with other relevant projects or institutions in order to enhance and achieve sustainable development of TFCAs, and
Communicate and channel interests and aspirations of the SADC, and exchange ideas and information for the benefit of integrated natural resources management in TFCAs and SADC at large.

3.3 Knowledge management

Develop strategies and technical concepts including guidelines, manuals, and procedures on TFCAs, which are ready for application,
Prepare reports, presentation materials, meeting and policy documents,
Provide appropriate input to the various SADC publications including annual reports; and contribute to other reports required by the Director FANR and the Senior Programme Officer for the Natural Resources and Wildlife Management, and
Support research and study activities in various areas that would benefit collaborative programmes in TFCAs.

3.4 Other duties

Represent SADC in missions or meetings when requested to do so, and
Undertake any other tasks relevant to and in the interest of SADC.

4. OPERATIONAL PROCEDURES

4.1 Organizational relations

The position will is housed at the SADC Secretariat in Gaborone, Botswana under the direct supervision of the Senior Programme Officer for Natural Resources and Wildlife Management.

In the conduct of his/her work, the incumbent will further liaise with other Senior Programme Officers in the FANR Directorate as well as other Directorates within the SADC Secretariat Headquarter.

4.2 Reporting

The incumbent will report to the Director, FANR through the Senior Programme Officer for Natural Resources and Wildlife Management. He or she shall abide by SADC rules and procedures.

4.3 Office space and logistical support

The SADC Technical Advisor (TFCAs) will be allocated office space within the FANR Directorate at SADC Secretariat, Gaborone. The incumbent will receive other logistical support and services from and through the FANR Directorate.

5. QUALIFICATIONS AND EXPEREINCE

A Master of Science in Wildlife Management /Natural Resources Management or equivalent qualification,
Minimum 10 years' experience working in the natural resources conservation and management arena,
Experience in policy formulation, developing resource use plans in the context of strategic and operational planning, including experience at senior management levels in government, projects and/or NGOs is mandatory,
Experience in facilitating or coordinating TFCA activities and programmes or natural resources at large in SADC region,
Experience in wildlife management and community based natural resource management is an asset,
Good understanding of international trends and protocols in trans-boundary natural resources management and biodiversity conservation,
Experience on international, regional or transboundary programmes or projects is also an advantage.
Computer literacy: excellent command of MS-Office and other related relevant packages,
Good working knowledge of modern telecommunication systems, and
Excellent, both spoken and written, English language skills.
Knowledge of French and Portuguese will be an added advantage.

6. ELIGIBILITY

This position is open to only the nationals of the Southern African Development Community (SADC). Applicants from non-SADC countries will NOT be considered.

7. REMUNERATION

A competitive package inclusive of salary and benefits will be offered.

8. APPLICATION PROCEDURES

a) A short covering letter stating the position that you want to be considered for and describe how qualifications, experience and competencies are relevant to the position;

b) Attach comprehensive curriculum vitae (CV);

c) Certified copies of your degree(s), Diploma(s) and Certificate(s);

d) Duly completed SADC Application Form.

Should you be shortlisted, you will be required to produce evidence of any educational and professional qualifications supporting your applications on the day of your interview.

Gender Mainstreaming

SADC is an equal opportunity employer and particularly encourage applications from female candidates.

Submission of applications

Please ensure that you complete SADC Application Form and return with your application to:

The Executive Secretary
Attention: Director of Human Resources and Admin
SADC Secretariat
Private Bag 0095
Gaborone, Botswana
recruitment@sadc.int

Closing date

Your application should be received not later than 26 June 2015.

Note:

Only applicants who meet the requirements of the SADC Secretariat and are being considered for interview will be contacted. Should you not hear from the SADC Secretariat within four weeks after closing date, you may assume your application has not been successful.

Attachments

SENIOR AERODROME INSPECTOR (2 POSITIONS)

International Civil Aviation Organization
Project NAM 14/801
Assistance to Namibia Directorate of Civil Aviation

Job Code/Title:	Senior Aerodrome Inspector
Project:	NAM 14/801 Assistance to Namibia Directorate of Civil Aviation
Grade:	UN Level B Step III (Equivalent to salary of N$ 615,390)
Type of Contract & Duration:	Fixed term – 12 months
Reports to:	Chief of Aerodrome Safety and Certification

ONLY APPLICATIONS FROM APPLICANTS WHO ARE FROM SADC MEMBER STATES SHALL BE CONSIDERED.

All applications shall be sent by email with a covering letter and Curriculum Vitae attached. Applicants must, in their application, specifically demonstrate how their experience, skills and qualifications would address the Duties and Responsibilities of the project vacancy. The subject field should include the applicants name and clearly indicate the project vacancy applied for.

Send to:

Project Coordinator
ICAO Project NAM 14/801
stolsl@dca.com.na

Closing date: 16:00, Wednesday, 8 July 2015

Please note that only short-listed candidates will be contacted and the recruitment process might not necessarily end up in an appointment being made. Please note that all successful applicants shall be subject to a formal medical assessment prior to issue of contract.

Attachments

Vacancy Announcement - SeniorAerodromeInspector 8Jun2015.pdf