Job Title: Associate Operational Data Management Officer
Organization: United Nations Volunteers (UNV)
Host entity: UNHCR Romania
Assignment country: Romania
Expected start date: 27/08/2023
Sustainable Development Goal: 1. No poverty
Volunteer category: International UN Volunteer Specialist
Type: Onsite
Duration: 6 months (with possibility of extension)
Number of assignments: 1
Duty stations: Bucharest
Details
Mission and objectives
Our primary purpose at UNHCR is to safeguard the rights and
well-being of people who have been forced to flee. Together with partners and
communities, we work to ensure that everybody has the right to seek asylum and
find safe refuge in another country. We also strive to secure lasting
solutions. For over half a century, UNHCR has helped millions of people to
restart their lives. They include refugees, returnees, stateless people, the
internally displaced and asylum-seekers. Our protection, shelter, health and
education has been crucial, healing broken pasts and building brighter futures.
Context
The Office of the UNHCR was established on 14 December 1950
by the UN General Assembly. The agency is mandated to lead and co-ordinate
international action to protect refugees and resolve refugee problems
worldwide. Its primary purpose is to safeguard the rights and well-being of
refugees. It strives to ensure that everyone can exercise the right to seek
asylum and find safe refuge in another State, with the option to return home
voluntarily, integrate locally or to resettle in a third country
(www.unhcr.org). The UNHCR Data Transformation Strategy 2020-2025 envisions
that by 2025 UNHCR becomes a trusted leader on data and information related to
refugees and other persons of concern, thereby enabling actions to protect and
to empower persons of concern. The Strategy stipulates investing in four
complementary priority areas: data management and governance; information
systems; capacities and skill development; and culture for evidence-informed
decision-making. The strategy envisages data and information management
functions in UNHCR carried out in a complementary and inter-linked manner
between Headquarters Divisions and Services, Regional Bureaux, country
operations and key external partners, including persons of concern. Operational
data includes the following: population and demographic statistics, case
management information, assessment results, situational analysis, protection
incidents, vulnerability and risks, and programme response plans, delivery, and
implementation. It will be both sectoral data and inter- and intra-sectoral
data. Systems that manage operational data include registration systems,
sectoral monitoring systems, protection and programme monitoring systems,
biometrics and identity management systems, case management systems and other
data management approaches such as profiling and household surveys that manage
the types of data defined above. This UNV assignment is subject to proof of
vaccination against Covid-19 with WHO approved vaccine, unless the UNHCR
Medical Service approves an exemption from this requirement on medical grounds.
Task description
Within the delegated authority and under the supervision of
the Registration Officer or his/her designated mandated representative(s), the
UN Volunteer will be properly trained both formally, through available
workshops, seminars, e-Learning platforms; and informally through on-the-job
training, intensive coaching/mentoring, shadowing other colleagues to
familiarize his/herself with the relevant global and local policy and
procedures related to ODM and Protection activities. The UN Volunteer will
undertake the following tasks: • Facilitate and/or dispatch data collection in
the country operation, including data collection methodology, data processing
and data analysis. • Assist in designing and developing operational data
reports templates and forms, ensuring consistency with UNHCR global guidance,
policies, and timely dissemination in consultation with relevant stakeholders,
including registration and information management. • Assist with data quality
assessment, and data clean-up. Conduct data collection audits as required and
perform additional data-related tasks as needed. • Support the use,
maintenance, management, and technical support of the registration (“ProGres”)
database and the UNHCR RAIS database used for individual case ticketing and
referral tracking purposes; monitor data synchronization to prevent and
mitigate data loss for local field server. • Support the deduplication process
of assistance with other organizations through UNHCR web-based deduplication
tool (RAIS). • Extract and submit enrolled cases to the Regional Bureau for
preparation of Cash plan for Assistance. • Identify, diagnose, and escalate for
the resolution of technical user errors, bugs and queries related to UNHCR core
applications on persons of concern data and other operational data systems, in
consultation with headquarters, external developers and support teams. •
Support the design and development new data collection and data analysis tools,
including efficient data capturing forms, and support with reconciliation of
data from various data sets. • Support strengthening of operational reports
(Enhancement of registration Dashboard), monthly reports to ActivityInfo,
ad-hoc operational data for program design and decision making and statistics
including the provision of training and user guidance related to operational
reports, systems, and statistics. • Contribute to the capacity building of
technical users and administrators and liaise with implementing and operational
partners on data issues, and, if necessary, advise partners on methodological
and technical issues and promote timely reporting of data, according to agreed
standards, for which they are responsible. • Perform other related duties as
required Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers
programme mandate within their assignment and promote voluntary action through
engagement with communities in the course of their work. As such, UN Volunteers
should dedicate a part of their working time to some of the following suggested
activities: • Strengthen their knowledge and understanding of the concept of
volunteerism by reading relevant UNV and external publications and take active
part in UNV activities (for instance in events that mark International
Volunteer Day); • Be acquainted with and build on traditional and/or local
forms of volunteerism in the host country. • Provide annual and end of
assignment self- reports on UN Volunteer actions, results and opportunities. •
Contribute articles/write-ups on field experiences and submit them for UNV publications/websites,
newsletters, press releases, etc. • Assist with the UNV Buddy Programme for
newly arrived UN Volunteers; • Promote or advise local groups in the use of
online volunteering or encourage relevant local individuals and organizations
to use the UNV Online Volunteering service whenever technically possible.
Results/expected outputs • As an active UNHCR team member, render efficient,
timely, responsive, client-friendly and high-quality support to UNHCR Romania
and its beneficiaries in the accomplishment of her/his functions, including: o
ODM is used in UNHCR operations as a modality to efficiently deliver assistance
and services. o Operations have set up and follow adequate procedures and
systems for ODM as per UNHCR guidance and instructions; o ODM tasks are carried
out in a collaborative and coordinated approach with UNHCR multi-functional
teams, including the CBI, IM, Programme and Protection teams at the national
and field level; o Collaboration with external stakeholders, such as other UN
agencies and NGOs, is sought in coordination with UNHCR senior management; o
Age, Gender and Diversity (AGD) perspective is systematically applied,
integrated and documented in all activities throughout the assignment; o A
final statement of achievements towards volunteerism for peace and development
during the assignment, such as reporting on the number of volunteers mobilized,
activities participated in and capacities developed.
Eligibility criteria
Age
27 - 80
Nationality
Candidate must be a national of a country other than the
country of assignment.
Requirements
Required experience
3 years of experience in the national and/or international
level in data management, data analysis, or other relevant programmes;
Experience from humanitarian assistance programmes is an asset. • Familiarity
with UNHCR Corporate tools; ProGres, PRIMES, Refugee Assistance information
System (RAIS) and/or CashAssist will be an asset. • Excellent computer skills,
particularly in data management. Technical expertise in registration,
operational data management and individual case management will be an asset. •
Knowledge of SQL and similar programmes is essential and of UNHCR data
standards and procedures is desirable. • Excellent English language oral and
written skills; drafting and reporting skills. • Accuracy and professionalism
in document production and editing. • Excellent interpersonal skills, with
cultural and social sensitivity and ability to work inclusively and
collaboratively with others. • Ability to work and adapt professionally and
effectively in different environments in a multicultural team of international
and national personnel. • Self-motivated, ability to work with minimum
supervision; ability to work with tight deadlines.
Area(s) of expertise
Information technology
Driving license
-
Languages
English, Level: Fluent, Required
Required education level
Bachelor degree or equivalent in a relevant area, e.g.
Statistics, Computer Science, Information Technology, Economics, Social
Sciences or other relevant field.
Competencies and values
• Professionalism • Integrity • Teamwork and respect for
diversity • Commitment to continuous learning • Planning and organizing •
Communication • Flexibility • Genuine commitment towards the principles of
voluntary engagement, which includes solidarity, compassion, reciprocity and
self-reliance; and commitment towards UNHCR’s mission and vision, as well as to
the UN Core Values.
Other information
Living conditions and remarks
Romania is a country located in Southeastern Europe,
bordering the Black Sea, Ukraine, Moldova, Bulgaria, Serbia, and Hungary. The
country has a rich history that starting with the ancient Dacian civilization
over 2,000 years ago. Over the centuries, Romania has been shaped by various
other powers, including the Roman, Ottoman and Austro-Hungarian empires, and
the Soviet Union. After the fall of communism in 1989, Romania transitioned to
a democratic government and market economy, which has resulted in significant
economic growth and development. However, Romania still faces various
challenges, including corruption, a relatively high level of poverty compared
to other European countries, and social inequality. Romania has been a member
of the United Nations since 1955, NATO since 2004 and the European Union (EU)
since 2007. As of 2022, Romania has an estimated population of approximately
19.5 million people, making it the seventh most populous member state of the
European Union. The majority of the population lives in urban areas, with the
largest cities being Bucharest, Cluj-Napoca, Timișoara, Iași, and Constanța.
The country is known for its rich cultural heritage and is home to a variety of
ethnic traditions, customs, and languages. Romania has a diverse population,
with ethnic Romanians comprising the majority of the population (roughly 84%),
and the official language is Romanian. There are also significant ethnic
Hungarian and Roma populations, as well as other minority groups such as
Germans, Ukrainians, and Turks. The majority of Romania's population identify
themselves as Eastern Orthodox Christians, The Romanian Orthodox Church is the
largest and traditional church of the country. Overall, Romania's geographic
position and population make it a unique and diverse country, with a rich
cultural history and a thriving contemporary society. In terms of climate,
Romania has a temperate-continental climate, with four distinct seasons.
Summers are hot, with temperatures reaching up to 30°C, while winters are cold
and snowy, with temperatures periodically dropping below the freezing point in
the whole country. Spring and autumn are mild and pleasant. In terms of safety
and security, Romania is generally considered a safe country, with a low crime
rate. However, like any other country, it is not immune to crime, and visitors should
take precautions, particularly in large cities, tourist areas, and public
transportation. UN Volunteer entitlements and allowances: The purpose of the
allowances and entitlements paid to UN Volunteers is to enable UN Volunteers to
sustain a secure standard of living at the duty stations in line with United
Nations standards without incurring personal costs. The allowances are in no
way to be understood as compensation, reward, or salary in exchange for the UN
Volunteer’s service. Contingent on specific eligibility criteria, location of
the volunteer assignment and contractual type and category, the payment of
allowances will begin from the date of Commencement of Service For more
information on entitlements please read the Condition of Service (https://explore.unv.org/cos).
For information specific to your assignment please see below: Monthly Living
Allowance (Per month): USD 1937.37 Entry lump sum (one time payment) USD 4000
Exit allowance (for each month served, paid on completion of contract): $225 Medical
and life insurance Cigna Private Insurance Leave entitlements: Annual leave:
2.5 days accrued per calendar month Certified sick leave: 30 days Uncertified
sick leave: 7 days Learning leave: 10 working days per consecutive 12 months
Maternity Leave: 16 weeks Paternity Leave: 10 days
Inclusivity statement
United Nations Volunteers is an equal opportunity programme
that welcomes applications from qualified professionals. We are committed to
achieving diversity in terms of gender, care protected characteristics. As part
of their adherence to the values of UNV, all UN Volunteers commit themselves to
combat any form of discrimination, and to promoting respect for human rights
and individual dignity, without distinction of a person’s race, sex, gender
identity, religion, nationality, ethnic origin, sexual orientation, disability,
pregnancy, age, language, social origin or other status.
Note on Covid-19 vaccination requirements
This UNV assignment is subject to proof of vaccination
against Covid-19 with WHO approved vaccine, unless the UNHCR Medical Service
approves an exemption from this requirement on medical grounds
