Specialist, Communications & Knowledge Management

Job Title: Specialist, Communications & Knowledge Management 

Organization: World Health Organization (WHO)

Grade: P2

Contractual Arrangement: Fixed-term appointment

Contract Duration (Years, Months, Days): One year, first year probationary period. Post of limited duration.

Closing Date: Oct 19, 2023, 12:59:00 AM

Primary Location: United States-Washington, D.C.

Organization Unit: Innovation, Access to Medicines and Health Technologies

Schedule: Full-time  

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings. 

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OBJECTIVE OF THE OFFICE/DEPARTMENT

This requisition is for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

The Innovation, Access to Medicines and Health Technologies Department (IMT) is responsible for promoting, coordinating, and implementing the Organization’s technical cooperation in access to and rational use of quality medicines and other health technologies. IMT works across all categories of medicines and health technologies, including medicines, vaccines, diagnostics, medical equipment, blood products, and organs for transplantation. IMT supports countries in addressing barriers to access, addressing challenges across the medical product full life cycle, strengthening regulatory capacity and supporting evidence-based decision making and rational use through health technology assessment. IMT consolidates action in the development of pharmaceutical and other health technology related services and leads efforts in innovation through the regional platform to advance the manufacturing of vaccines and other health technologies, increasing regional capacity in the research and development of priority health products, and supporting the generation of ecosystems to enable development, production and access to medicines and other health technologies.

DESCRIPTION OF DUTIES

Under the general supervision of the Director, Communications (CMU), and the direct supervision of the Director, Innovation, Access to Medicines and Health Technologies (IMT), the incumbent is responsible for, but not necessarily limited to,the following assigned duties:

1. Coordinate the adoption and implementation of the Knowledge Management and Communications Strategy within the Department, in close coordination with the Department of Evidence and Intelligence for Action in Health (EIH) and the Department of Communications (CMU); address the established general priorities to contribute to the Sustainable Development Goals (SDGs), with modern information technology tools and improved methodologies of information sharing and knowledge management initiatives
2. Take the lead in the development of the Department’s communication and advocacy activities to support and promote the Department’s biennial work plan (BWP) and strategic objectives; assist in the development of education and advocacy materials provide strategic support to develop and strengthen a consolidated approach to synchronize and harmonize knowledge management and communications initiatives
3. Develop, implement, coordinate and evaluate the knowledge management and information sharing strategies and activities for the Department, in collaboration with the Director, Unit Chiefs, and technical staff in the Department; assist in the design and implementation of an integrated management approach of the Department’s dissemination, communication and publication policies/guidelines to promote the technical cooperation projects and the production of project-specific technical publications and promotional materials
4. Serve as the EIH and CMU’s focal point in the Department to provide strategic support and inputs to develop the principal EIH and CMU’s products and services, organized by the following areas of work
1. Knowledge Management & Organizational Learning: conduct face-to-face and/or virtual orientation/training sessions for the Department’s staff regarding the use and best practices of virtual tools; assist in identifying, developing and implementing Communities of Practice (CoPs);develop and maintain the Intranet/Website for the Department; coordinate and support the content management activities, ensuring quality and integrity of information published on both sites
2. Editorial Services: provide editorial support for scientific, technical and/or promotional materials produced by the Department for specific internal/external audiences, ensuring quality and integrity of information
3. Library and Information Networks: participate in the review process to update the Organization’s taxonomy and information architecture; coordinate and work with the Library to provide to the Department staff the accessibility to scientific articles and bibliographic databases, etc;  develop and promote digital literacy initiatives for the Department staff and within the program of work, based on EIH guidelines and Learning Board; promote the integration with the institutional repository initiative and promote the operation of the Virtual Health Library related to the Department’s production, in coordination with EIH/BIREME
4. Multimedia Relations and Services: following the relevant CMU’s SOPs, act as contact person and work closely with CMU’s teams to support the timely response to  external media requests (interviews, press releases, etc); edit content for press releases, fact sheets, campaign materials, video scripts, etc; review these materials for content, accuracy, and consistency in terminology and style; provide training to the Department’s technical staff in external communication methods, including media training;support and reinforce internal and external communications actions
5. Institutional Branding: provide technical support in the promotion of a focused branding and strategic approach to the Organization’s name, visual recognition, public relations efforts, and campaigns across all Department’s visual communication, media and associated networks; coordinate and provide data regarding the production of the Department’s information products, based on the guidelines of the Publishing Policy and the Institutional Branding principles and standards
6. Campaigns and initiatives: ensure IMT visibility in Organization’s thematic campaigns, including World Health Days of significance for the Department.
5. Support and promote the correct and innovative use of the virtual resources and platforms, and the social and institutional networks; develop and maintain a database of professionals who work with Knowledge Management and Communications within the Department and externally; identify opportunities for and forge strategic partnerships to improve dialogue and outreach activities to promote the Department’s program of work
6. Perform other related duties, as assigned.

REQUIRED QUALIFICATIONS

Education:

Essential:  A bachelor’s degree in information sciences, information management, knowledge management, communications or any other field related to the functions of the post from a recognized institution. 

Desirable:  Training in emerging technologies and methodologies for knowledge management and communication would be an asset.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position.  WHO, only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org and College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process.

Experience:

Essential: Five years of combined national and international experience working in the area of information and knowledge management and/or communication projects.

SKILLS:

PAHO Competencies:

Overall attitude at work: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.

Teamwork: Collaborate and cooperate with others. - Works collaboratively with team members and counterparts to achieve results; encourages cooperation and builds rapport; helps others when asked; accepts joint responsibility for the teams’ successes and shortcomings. Identifies conflicts in a timely manner and addresses them as necessary; understands issues from the perspective of others; does not interpret/ attribute conflicts to cultural, geographical or gender issues.

Respecting and promoting individual and cultural differences: Relate well to diversity in others and capitalize on such diversity - Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity.

Communication:Express oneself clearly when speaking/Write effectively/Listen/Shares knowledge -Quality and quantity of communication targeted at audience.  Listens attentively and does not interrupt other speakers.  Adapts communication style and written content to ensure they are appropriately and accurately understood by the audience (e.g., power-point presentations, communication strategies, implementation plans).  Shares information openly with colleagues and transfers knowledge, as needed.

Knowing and managing yourself:Manages stress/Invite feedback/Continuously learn - Remains productive even in an environment where information or direction is not available, and when facing challenges; recovers quickly from setbacks, where necessary. Manages stress positively; remains positive and productive even under pressure; does not transfer stress to others. Seeks feedback to improve knowledge and performance; shows self- awareness when seeking and receiving feedback; uses feedback to improve own performance.    Seeks informal and/or formal learning opportunities for personal and professional development; systematically learns new competencies and skills useful for job; takes advantage of learning opportunities to fill competencies and skill gaps. 

Producing Results:Deliver quality results/Take responsibility - Produces high-quality results and workable solutions that meet clients’ needs. Works independently to produce new results and sets own timelines effectively and efficiently.  Shows awareness of own role and clarifies roles of team members in relation to project’s expected results. Makes proposals for improving processes as required and takes responsibility for own work and/or actions, as necessary.   Demonstrates positive attitude in working on new projects and initiatives. Demonstrates accountability for own success, as well as for errors; learns from experience.  

Moving forward in a changing environment: Propose change/Adapt to change - Suggests and articulates effective and efficient proposals for change as needed when new circumstances arise.  Quickly and effectively adapts own work approach in response to new demands and changing priorities. Is open to new ideas, approaches and working methods; adjusts own approach to embrace change initiatives.

Technical Expertise:

Theoretical knowledge of the principles and practices of knowledge management and communication, organization, distribution, dissemination, collaboration and refinement of information and “best practices”.

Proven ability to develop and deliver knowledge management programs and/or content management systems and information architecture.

Knowledge and skills in emerging information and communication technologies for knowledge management sharing and virtual collaboration; skills in electronic/digital library systems and methodologies.

In-depth knowledge and understanding of knowledge sharing methodologies, concepts, and tools and their role to become a cross-cutting knowledge based learning organization.

Ability to establish and maintain collaborative relationships within and outside the Organization.

Mature judgment, strong technical, analytical and conceptual skills; demonstrated ability to assess, analyze, synthesize and provide recommendation on key managerial and administrative issues.

Ability to integrate managerial and administrative inputs into recommendations for decision-making processes; ability to work independently and to manage multiple assignments simultaneously in a complex organizational environment.

Strong professional oral and writing skills, including the development of reports, oral presentations, and technical/persuasive documents for consideration at the highest levels of the Organization.

Languages:

Very good knowledge of Spanish or English with a working knowledge of the other language.  Knowledge of French or Portuguese will be an asset.

IT Skills:

Demonstrated ability to effectively use current technology and software, spreadsheets and presentations, as well as Enterprise Resource Planning (ERP) and management information systems. Other IT skills and knowledge of software programs such as Microsoft Excel, Outlook, OneDrive, PowerPoint, Teams, SharePoint, and Word are considered essential. Knowledge of Web 2.0 concepts, Virtual Collaboration tools; open-source tools such as Joomla, etc.

REMUNERATION

Annual Salary: (Net of taxes)

US $50,377.00 + post adjustment

Post Adjustment: 63.5% of the above figure(s).  This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

ADDITIONAL INFORMATION

THIS VACANCY NOTICE MAY BE USED TO FILL OTHER SIMILAR POSITIONS AT THE SAME GRADE LEVEL.

Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual. For information on PAHO please visit: http://www.paho.org

PAHO/WHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities. PAHO/WHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct. PAHO/WHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoing will be terminated and may also face criminal prosecution. PAHO/WHO is committed to workforce diversity. PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco. PAHO/WHO offers an attractive compensation package including an annual net salary and post adjustment, which reflects the cost of living in a particular duty station and exchange rates (subject to mandatory deductions for pension contributions and health insurance).  Other benefits include: 30 days annual leave, dependency benefits, pension plan and health insurance scheme. Benefits for internationally recruited staff may include home leave, travel and removal expenses on appointment and separation, education grant for dependent children, assignment grant and rental subsidy. Candidates appointed to an international post with PAHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world. All applicants are required to complete an on-line profile to be considered for this post. Candidates will be contacted only if they are under serious consideration. A written test and/or interview will be held for this post.  The post description is the official documentation for organization purposes.

Apply Now

Procurement Specialist, Strategic Fund

Job Title: Procurement Specialist, Strategic Fund  

Organization: World Health Organization (WHO)

Grade: P2

Contractual Arrangement: Fixed-term appointment

Contract Duration (Years, Months, Days): One year, First year probationary period. Post of limited duration

Closing Date: Sep 9, 2023, 12:59:00 AM

Primary Location: United States-Washington, D.C.

Organization Unit: Procurement and Supply Management

Schedule: Full-time  

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings. 

OBJECTIVE OF THE OFFICE/DEPARTMENT

This requisition is for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

The Department of Procurement and Supply Management (PRO) provides technical, managerial and strategic guidance for the purchasing and contracting actions of Headquarters, PWRs, and Centers. PRO is responsible for sourcing, vendor relationship management, and procure-to-pay cycle on behalf of PAHO Member States in coordination with and in support of PAHO’s technical programs. PRO specifically manages procurement operations for vaccines and other essential health-related products on behalf of Member States constituting a significant share of the overall operations of the Organization. PRO also develops and oversees implementation of the Organization’s procurement policies and procedures in order to promote the effective use of the Organization’s resources ensuring transparent, ethical and cost-effective procurement in compliance with PAHO rules and regulations.

DESCRIPTION OF DUTIES

Under the general supervision of the Director, Procurement and Supply Management (PRO), and the direct supervision of the Procurement Advisor, Strategic Fund (PRO/SF), the incumbent is responsible for, but not necessarily limited to, the following assigned duties:

a)   Provide technical support for the procurement of a variety of commodities for the Organization; analyze purchase authorizations for adequacy of specifications and other requirements; work with domestic and international vendors to provide overall order fulfillment; negotiate and analyze costs; select or recommend sources of supply, as necessary, to ensure effective competition;

b)   Assist in the process of procurement sourcing for medicines, diagnostics, medical equipment, and other strategic health supplies from qualified sources in accordance with procurement guidelines, ensuring best value for money for the Organization;

c)    Establish and monitor Long Term Agreements (LTAs) with suppliers for medicines, diagnostics, medical equipment, and other strategic health supplies; issue, monitor and ensure completion of complex bidding processes;

d)   Determine whether procurement will be by selective or competitive negotiation for procurement under level of Delegation of Authority (DOA);

e)   Solicit bids or quotations; analyze them for conformity to specified requirements and for price, delivery and other considerations such as warranty, maintenance, compatibility, etc.; negotiate with suppliers and award contracts based on considerations of all factors;

f)    Prepare price estimates to provide price and availability information on products and services;

g)   Determine the method of shipment, indicating the correct condition of shipment for the items – hazardous, etc., ensuring acceptance by consignee; report on shipping cost;

h)   Prepare justification and analysis reports for procurement over delegation of authority to be submitted to the Contract Review Committee (CRC) for approval;

i)     Prepare and issue purchase orders, contracts and amendments; ensure inclusion of complete and accurate specifications, terms and conditions;

j)    Monitor supplier's performance and market developments for medicines, diagnostics, medical equipment, and other strategic health supplies;

k)   Maintain up to date the procurement file with all information related to the pre-award activities;

l)     Contact and interview vendors to obtain product price and availability information to facilitate identification and selection of suppliers, evaluation of specifications; provide technical advice to requisitioners regarding appropriate products, substitutes or alternatives; keep informed of new products and market conditions, etc.;

m)  Assist in the planning, coordination and implementation of any special procurement program assigned to the Team;

n)   Participate in the review, analysis and evaluation of procurement systems for modifications, improvements and streamlining of processes;

o)   Represent PRO in meetings with internal and/or external stakeholders;

p)   Track performance of the assigned commodities in order to maintain high customer satisfaction and take corrective actions in coordination with the supervisor when required;

q)   Perform other related duties, as assigned.

REQUIRED QUALIFICATIONS

Education:

Essential: A bachelor’s degree in pharmacy or any other field related to the functions of the post, from a recognized university.

Desirable: Certification in procurement would be an asset.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position.  WHO, only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org and College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process.

Experience:

[Cut and paste text from approved JD]

SKILLS:

PAHO Competencies:

Overall attitude at work: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.

Teamwork: Collaborate and cooperate with others. - Works collaboratively with team members and counterparts to achieve results; encourages cooperation and builds rapport; helps others when asked; accepts joint responsibility for the teams’ successes and shortcomings. Identifies conflicts in a timely manner and addresses them as necessary; understands issues from the perspective of others; does not interpret/ attribute conflicts to cultural, geographical or gender issues.

Respecting and promoting individual and cultural differences: Relate well to diversity in others and capitalize on such diversity - Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity.

Communication: Express oneself clearly when speaking/Write effectively/Listen/Shares knowledge - Quality and quantity of communication targeted at audience. Listens attentively and does not interrupt other speakers. Adapts communication style and written content to ensure they are appropriately and accurately understood by the audience (e.g., power-point presentations, communication strategies, implementation plans). Shares information openly with colleagues and transfers knowledge, as needed.

Knowing and managing yourself: Manages stress/Invite feedback/Continuously learn - Remains productive even in an environment where information or direction is not available, and when facing challenges; recovers quickly from setbacks, where necessary. Manages stress positively; remains positive and productive even under pressure; does not transfer stress to others. Seeks feedback to improve knowledge and performance; shows self- awareness when seeking and receiving feedback; uses feedback to improve own performance. Seeks informal and/or formal learning opportunities for personal and professional development; systematically learns new competencies and skills useful for job; takes advantage of learning opportunities to fill competencies and skill gaps.

Producing Results: Deliver quality results/Take responsibility - Produces high-quality results and workable solutions that meet clients’ needs. Works independently to produce new results and sets own timelines effectively and efficiently. Shows awareness of own role and clarifies roles of team members in relation to project’s expected results. Makes proposals for improving processes as required and takes responsibility for own work and/or actions, as necessary. Demonstrates positive attitude in working on new projects and initiatives. Demonstrates accountability for own success, as well as for errors; learns from experience.

Technical Expertise:

− Thorough theoretical and practical knowledge of purchasing policies, practices and procedures, standard contracting terms and conditions; ability to analyze and clarify specifications to solicit and evaluate bids and offers; ability to perform market research and source products.

− Strong analytical skills in the review of contractual arrangements combined with excellent negotiation skills.

− Ability to establish and maintain collaborative relationships within and outside the Organization to support the procurement requirements of the Organization’s programs.

− Ability to manage multiple issues and tasks in a complex organizational environment and to re-prioritize actions on short notice.

− Strong professional oral and writing skills including the development of reports, oral presentations, and technical/persuasive documents for consideration at the highest levels of the Organization.

Languages:

Very good knowledge of English or Spanish with working knowledge of the other language. Knowledge of French and/or Portuguese would be an asset.

IT Skills:

Demonstrated ability to effectively use a computer and utilize software programs such as Microsoft Office Word, Excel, PowerPoint, SharePoint and Outlook. Working knowledge of automated systems and microcomputers particularly with regard to procurement suite, logistics, and/or administrative operations. Other IT skills and knowledge of other software programs such as Visio and Project would be an asset.

REMUNERATION

Annual Salary: (Net of taxes)

USD $50,377.00 + post adjustment

Post Adjustment: 63.5% of the above figure(s).  This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

ADDITIONAL INFORMATION

THIS VACANCY NOTICE MAY BE USED TO FILL OTHER SIMILAR POSITIONS AT THE SAME GRADE LEVEL.

Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual.

For information on PAHO please visit: http://www.paho.org

PAHO/WHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities.

PAHO/WHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct.

PAHO/WHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoing will be terminated and may also face criminal prosecution.

PAHO/WHO is committed to workforce diversity. PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

PAHO/WHO offers an attractive compensation package including an annual net salary and post adjustment, which reflects the cost of living in a particular duty station and exchange rates (subject to mandatory deductions for pension contributions and health insurance).  Other benefits include: 30 days annual leave, dependency benefits, pension plan and health insurance scheme. Benefits for internationally recruited staff may include home leave, travel and removal expenses on appointment and separation, education grant for dependent children, assignment grant and rental subsidy.

Candidates appointed to an international post with PAHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

All applicants are required to complete an on-line profile to be considered for this post. 

Candidates will be contacted only if they are under serious consideration. A written test and/or interview will be held for this post.  The post description is the official documentation for organization purposes.

Apply Now

2023 Research Assistant (Research Analyst)

Job Title: 2023 Research Assistant (Research Analyst) (Evergreen)

Organization: International Monetary Fund (IMF)

Location: USA, Washington DC

Time Type: Full Time

Job Requisition Id: 23-R4198

Work for the IMF. Work for the World. 

The Fund seeks dynamic and highly motivated Research Assistants with strong quantitative and analytical skills.

The successful candidates should have the proven ability to work independently, as well as collaboratively in a team environment. The Research Assistants will be responsible for a wide range of support including, but not limited to, data gathering, econometrics, analysis of economic or statistical data sets, and basic programming for high-quality analyses.

This is a contractual appointment for one year, renewable for up to four years of cumulative contractual service, depending on the business need and performance of the incumbent.

Research assistant positions are filled with candidates physically residing in the local Metropolitan Washington, D.C. area.

Job Summary

Supports departmental objectives on economic analysis and managing information technology & systems. Analyzes and computes statistical and economic data in support of the department. Additionally, the RA will manage Fund database(s) and contribute to staff reports.

Major Duties and Responsibilities

Compiles statistical data, compares and evaluates alternative data sources, and ensures consistency of series and definitions.

Computes data collected using statistical and econometric techniques and develops summary analysis, including summary tables and charts for various reports.

Develops and maintains comprehensive and fully documented cross-country databases in accordance with Fund-wide data management requirements on an ad-hoc basis.

Maintains relevant computer software, and writes, updates, modifies, and executes computer programs for statistical and econometric analysis. Initiates analytical work, especially the econometric analysis, underpinning the work of relevant papers and publications produced by the work unit. Participates in divisional/departmental research projects, and drafts targeted notes on selected issues of relevance to the division's /department’s work program. Participates in occasional departmental missions and liaises with country authorities, academia, or financial institutions.

Minimum Qualifications

Bachelor's degree in Economics, Finance, Statistics, Mathematics, Computer Science, Data Science or other related quantitative field, but more competitive candidates would have a Master’s degree in a relevant field.

Two years of relevant work experience in a similar role.

• Proficiency in MS Excel, including basic functions and formulas.
• Proficiency in the use of analytical, statistical and econometric software packages such as STATA, Eviews, R, TSP, SPSS, Matlab and SAS.

Preferred:

• Experience working with finance, budget, people analytics, macroeconomic data and writing macroeconomic research reports.
• Experience and ability to use a range of visual presentation tools such as PowerPoint, MS Excel charts, Tableau, Keynote, Prezi and other similar tools.
• Familiarity with database management tools such as: Power BI, SQL, MS Access, IBM Cognos BI
• Knowledge of Python, C++ and other similar programming tools would be a plus.

In addition, the following competencies are critical to the position:

• Proven ability to manage large and complex databases and develop summary analysis, including summary tables and charts, and sound analytical and problem-solving skills including a knowledge of statistical applications and techniques.
• Sound organizational and data management skills, and ability to handle several responsibilities and work under tight time constraints.
• Ability to work without direct supervision, paying close attention to detail and bearing independent responsibility for data accuracy.
• Proven experience in dealing with all levels of staff in responding to a wide range of inquiries.
• Ability to use tact, discretion, and sound judgment when dealing with clients and in handling confidential information.

Department:

Hiring For:

A06, A07, A08

The IMF is committed to achieving a diverse staff, including age, creed, culture, disability, educational background, ethnicity, gender, gender expression, nationality, race, religion and beliefs, and sexual orientation.

Apply Now

Vendor Management Officer

Job Title: Vendor Management Officer

Organization: International Monetary Fund (IMF)

Location: USA, Washington DC

Time Type: Full Time

Job Requisition Id: 23-R5415

Work for the IMF. Work for the World. 

Job Summary

The Project and Vendor Management Division of the Information Technology Department (ITD) at the International Monetary Fund (IMF) is looking to fill a Vendor Management Officer position. The selected individual will be responsible for securing business support for procurement activities, promoting compliance and ensuring the IT management and support team(s) continue to add value to the business while building strong partnerships with suppliers.

The Vendor Management Officer will apply knowledge of the IMF procurement policies and process to source suppliers and services.

• Focus on securing business support for procurement activities, promoting compliance to service levels and ensuring the IT management and support team(s) continue to add value to the business while building strong partnerships with suppliers.
• Identify opportunities to maximize value and realize savings opportunities from developing processes for validation of vendor value capture and continuous improvement plans.
• Research best practices and resources, such as information, communication, project, and service management methods and frameworks, as they relate to vendor sourcing and management.

Major Duties and Responsibilities

Vendor Management/Internal and External Contract Management:

1. Establishes and monitors contract performance criteria proactively, such as standardized Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), to improve vendor performance; assess security compliance; mitigate vendor-related risks; as well as ensure adherence to Fund polices related to IT vendor management.

2. Leverages central repository of IT vendor information to maximize the use of provider(s) capabilities vis-à-vis demand; seek value-added synergies of service offerings and cost reductions.

3. Builds and maintains collaborative business relationships with suppliers and internal stakeholders by exercising customer service skills to objectively understand and address sourcing requests. Provide guidance collaboratively related to software asset sourcing options and vendor management to internal stakeholders; forecast and manage demand with suppliers and internal stakeholders, including spend spools and new requests for software asset and services.

4. Manages suppliers diligently by governing service contracts with regards to contractual obligations and compliance, including financial oversight to ensure resources are fully utilized for maximum return on investment.

5. Contributes to the creation of Statement of Work (SoWs); review Request for Proposals (RFPs); review Request for Quotes (RFQs); review Request for Information (RFI); and partake in contract negotiation and pricing by applying industry expertise to deliver quality, cost-effective service contracts, in close collaboration with internal and external stakeholders while cultivating positive vendor relationships.

6. Monitors the market and analyzes trends in supplier spending to make recommendations in areas for possible service consolidation and cost reduction. Benchmarks market conditions for present and future pricing, availability, lead-time, and capacity of goods and services.

Compliance with Processes and Standards:

1. Promotes an understanding of IT roles, processes, standards, and activities within sourcing process.

2. Complies with procurement policies and procedures, including those for IT assets and related services.

3. Contributes to the departmental budgeting process by ensuring compliance with expenditure plans and budget guidelines.

Minimum Qualifications

Educational development, typically acquired through the completion of an advanced university degree in business management, finance, data analysis, or a related field of study plus a minimum of four years of relevant professional experience; or a bachelor’s degree in a related field of study plus a minimum of 10 years of relevant professional experience, is required. In addition, below experiences are preferred:

• Proven experience in supplier sourcing, contract/performance management; knowledge of products/services being sourced; vendor and stakeholder relationship management.
• Demonstrated outstanding customer service skills.
• Positive attitude and willingness to go above and beyond in support of stakeholders.
• Proven experience of process improvements and business process re-engineering.
• In-depth understanding of contractual language to help develop and manage complex IT contracts.
• Experience in working with Senior Leadership and cross-functional teams. 
• Excellent facilitation and conflict management skills to enable effective working relationships.
• Demonstrated ability to assess needs and potential risks of issue escalation; creatively and collaboratively approach solutions; decide and influence appropriate courses of action.
• Proven critical thinking and analytical skills in support of strategic planning and operational optimization.
• Effective negotiation and influencing skills.
• Financial acumen.
• Excellent verbal and written communication skills.

This vacancy shall be filled by a 3-year Term appointment in accordance with the Fund’s new employment rules that took effect on May 1, 2015.

Department:

ITDPV Information Technology Department Project and Vendor Management

Hiring For:

A11, A12

The IMF is committed to achieving a diverse staff, including age, creed, culture, disability, educational background, ethnicity, gender, gender expression, nationality, race, religion and beliefs, and sexual orientation. We welcome requests for reasonable accommodations for disabilities during the selection process.

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Senior Epidemiologist & Capacity Building Advisor

Location:    Washington, DC, USA

Job Code:   696

# of Openings:  1

                      

Description

Company Profile: Futures Group, the global consulting firm, helps to protect and promote people’s well-being around the world. For 40 years, Futures Group has created lasting solutions to some of the most pressing public health challenges facing nations. We predict future health and development trends, uncover barriers to well-being, and forge on-the-ground partnerships to ensure lasting change

Project Background: With funding from the United States Agency for International Development (USAID), the Health Policy Project provides technical assistance to the Global Fund (GF) and the (President’s Emergency Plan for AIDS Relief) PEPFAR HIV GF Technical Assistance Working Group (TWG) to strengthen data analysis and support strategic planning focusing on improved data collection to discern geographic areas where the epidemics are concentrated and the disease burden of HIV is greatest. The goal of this effort is to build capacity of countries to assess, analyze, and use data for high-impact program planning and develop better strategies to address the HIV disease burden particularly as the epidemic evolves.

Position Description: The Senior Epidemiologist and Capacity Building Advisor will provide technical expertise to the project manager and broader project team.   With minimal guidance from external subject matter experts, this individual will lead the project’s methodology for and analysis of data to ascertain existence and location of epidemic hot spots in ten priority countries.  Expertise in working with geographic information systems (GIS), demographic health surveys (DHS), antenatal clinic (ANC), and other relevant and readily available HIV data is requirement.  This work also requires innovation, often with very little guidance. There is an organizational reliance on the knowledge, initiative and experience of the Senior Epidemiologist and Capacity Building Advisor. Work is very technical in nature and knowledge is specialized.   

Key Responsibilities:

• Expertise in applied epidemiology and biostatistics;
• Experience analyzing GIS, DHS, ANC, and other relevant and readily available HIV data;
• Contributes knowledge in GIS-based spatial analysis for HIV hotspot mapping;
• Leads development of technical reports and other forms of communication about HIV hotspot mapping including scientific papers, mapping reports, internal and external liaison, seminars, conferences and displays;
• Works as part of a multidisciplinary team with a strong focus on  data analysis and building capacity of decisionmakers to use data;
• Ensures ethical work practices to preserve the professional integrity of the workplace.

Qualifications:

• Minimum ten years of experience in applied epidemiology, biostatistics,  and quantitative analysis;
• Experience building capacity in data demand and information use (DDIU), data analyses, epidemiology, and biostatistics;
• Verbal skills are required to communicate technical information to audiences with varying levels of technical expertise as referenced above;
• Ability to synthesize information and utilize communication approaches to disseminate that information.
• Strong writing skills are required to develop and articulate strategic plan for ongoing data collection and to present ideas to various audiences;
• Strong understanding of public health and international development, with focus on HIV and AIDS;
• Understanding of emerging / new technologies and potential application; and
• Fluency in written and spoken English. 

 Apply now

Spatial Epidemiologist & Capacity Building Advisor

Location:    Washington, DC, USA

Job Code:   697

# of Openings:  1

                      

Description

Company Profile: Futures Group, the global consulting firm, helps to protect and promote people’s well-being around the world. For 40 years, Futures Group has created lasting solutions to some of the most pressing public health challenges facing nations. We predict future health and development trends, uncover barriers to well-being, and forge on-the-ground partnerships to ensure lasting change

Project Background: With funding from the United States Agency for International Development (USAID), the Health Policy Project provides technical assistance to the Global Fund (GF) and the (President’s Emergency Plan for AIDS Relief) PEPFAR HIV GF Technical Assistance Working Group (TWG) to strengthen data analysis and support strategic planning focusing on improved data collection to discern geographic areas where the epidemics are concentrated and the disease burden of HIV is greatest. The goal of this effort is to build capacity of countries to assess, analyze, and use data for high-impact program planning and develop better strategies to address the HIV disease burden particularly as the epidemic evolves.

Position Description: The Spatial Epidemiologist and Capacity Building Advisor will provide technical expertise to the project manager and broader project team.   With minimal guidance from external subject matter experts, this individual will construct data sets for ten countries, drawing from numerous data sources including  geographic information systems (GIS), demographic health surveys (DHS), antenatal clinic (ANC), and other relevant and other readily available HIV data.  This work requires innovation, often with very little guidance. There is an organizational reliance on the knowledge, initiative and experience of the Spatial Epidemiologist and Capacity Building Advisor. Work is very technical in nature and knowledge is specialized.   

Key Responsibilities:

• Expertise in applied epidemiology and biostatistics;
• Experience constructing complicated dataset  and analyzing GIS, DHS, ANC, and other relevant and readily available HIV data;
• Experienced in GIS-based spatial analysis for HIV hotspot mapping;
• Leads development of technical reports and other forms of communication about HIV hotspot mapping including scientific papers, mapping reports, internal and external liaison, seminars, conferences and displays;
• Works as part of a multidisciplinary team with a strong focus on  data analysis and building capacity of decision makers to use data;
• Ensures ethical work practices to preserve the professional integrity of the workplace.

Qualifications:

• Minimum ten years of experience in applied epidemiology, biostatistics,  and quantitative analysis;
• Minimum five years of experience in spatial epidemiology and spatial statistics;
• Experience working with GIS software and statistical packages such as ArcInfo 10, Arcview 9.0, ArcGIS 10.0, Stata, SPSS, or SAS;
• Experience with spatial statistics in R, GeoDa, and the ArcGIS Spatial Statistics Toolbox;
• Demonstrated experience with Open source GIS and spatial epidemiology, spatial statistics
• Demonstrated experience creating or working with Spatial Data Repositories;
• Technical understanding of and experience working with Second Admin Level Boundary (SALB)
• Demonstrated experience implementing statistical analysis and data mining of very large data sets to determine geospatial correlations
• Experience building capacity in data demand and information use (DDIU), data analyses, epidemiology, and biostatistics;
• Verbal skills are required to communicate technical information to audiences with varying levels of technical expertise as referenced above;
• Ability to synthesize information and utilize communication approaches to disseminate that information.
• Strong writing skills are required to develop and articulate strategic plan for ongoing data collection and to present ideas to various audiences;
• Strong understanding of public health and international development, with focus on HIV and AIDS;
• Understanding of emerging / new technologies and potential application; and
• Fluency in written and spoken English. 

 Apply now

Technical Writer

Location:   Washington, DC, USA

Job Code: 707

# of Openings:  1

                    

Description

About Us
Established in 1971, Futures Group develops and delivers innovative, locally relevant, evidence-based solutions to improve the health and well-being of people around the world. We assist governmental and non-governmental agencies, foundations, and the private sector by designing, implementing and evaluating programs in HIV/AIDS, sexual and reproductive health, population and family planning, maternal and child health, infectious diseases, and gender. Futures Group has deep expertise in policy and advocacy, research and strategic information, health markets and private sector engagement, modeling and economic analysis, patient monitoring and management/HMIS, strategic consulting, and program management.

Position Summary
Futures Group is looking for a technical writer and substantive editor for a USAID-funded project on health policy. The incumbent will translate complex health and technical information into useful formats for a variety of audiences. This work will include original writing, but also includes substantial reworking of existing documents often prepared by non-native English-speakers writers and substantive editing to improve organization, coherence, and clarity of messaging in technical works. The position is based in Washington, DC and reports to the Technical Director for Knowledge Management.

Key Responsibilities
• Provide substantive technical writing for materials on a variety of issues relating to HIV, FP/RH, and maternal health in developing countries; materials include project technical reports, policy briefs, case studies, proposals, web content, and other tools and materials
• Conduct original reporting to generate articles for publication in a variety of formats, as above
• Collaborate with subject matter experts to prepare project success stories, policy briefs, research summaries, and factsheets, including writing and design of promotional materials
• Edit wide range of materials to ensure accuracy, correct grammar, and clarity for intended audiences
• Ensure adherence to project formats, branding, and technical review/sensitive language guidelines
• Manage activities as assigned within the project portfolio and provide writing and editing assistance to other projects within the Center for Policy and Advocacy as time and activities warrant

Qualifications
• Master’s Degree and/or work experience in global health, communication, journalism, international development, or related field; familiarity with FP/RH, HIV, and maternal health issues
• Exceptional writing, editing, and communication skills
• Ability to manage high volume of editorial work while ensuring quality and accuracy
• Knowledge of USAID strategies, materials, and branding requirements preferred
• Strong MS Word, PowerPoint, and other computer skills
• Ability to work with a range of audiences and partners across countries and cultures
• Fluency/proficiency in a second language relevant to a developing country context highly desirable

All applications for this position should be submitted online at www.futuresgroup.com via the Careers page. This is a time sensitive position. Application materials must be received by January 20, 2013. Futures Group provides equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.

MCHIP Child Health Technical Officer

Job Title: MCHIP Child Health Technical Officer

Location: Washington, DC

Posting Date: 10/18/2013

Deadline Date: Open until the position is filled.

Description:
MCHIP is the USAID/Bureau for Global Health's flagship maternal, newborn and child health (MNCH) program. Implemented by Jhpiego in partnership with JSI, Save the Children, MACRO International, PATH, JHU/IIP, Broad Branch Associates, and PSI, MCHIP addresses the barriers to accessing and using focused, evidence-based MNCH interventions from pre-pregnancy to age five. The Program is designed to achieve impact at scale by maximizing the contributions of each level of the health service--from the community to the national level. MCHIP works with countries based on their individual needs and circumstances and contributes technical leadership at the global and regional level. JSI leads MCHIP’s work in child health, immunization and pediatric HIV/AIDS and brings several decades of experience in health systems strengthening and MNCH to the project team. Areas of child health work of particular importance to MCHIP at this time include integrated community case management (iCCM) of childhood illness and control of diarrheal disease.

The MCHIP Child Health Technical Officer (CHTO) will provide technical writing and backstopping support for the implementation and documentation of MCHIP-supported child health activities at global and country level. Approximately 60% of the job will entail drafting, editing and finalizing a variety of technical documents. The remaining 40% will see the CHTO backstopping technical activities, both at global and country level.

RESPONSIBILITIES

Under the supervision of the Child Health Team Leader, the CHTO will work in three key areas:

Technical Writing/Documentation: Contribute to and manage the team’s plan for documenting MCHIP’s legacy in child health. Documentation will focus on MCHIP’s contribution to the introduction and scale-up of iCCM and the revitalization of ORT and introduction of zinc in diarrhea case management, both globally and in selected countries. Peer reviewed journal articles, country case studies, multi-country reports on specific topics, technical briefs, and other discussion pieces are anticipated, as are presentations to different groups at global and regional level.
Technical Backstopping: According to his/her abilities and in support of the Senior Child Health Technical Officers, contribute to the implementation and monitoring of global and country level technical activities. Take responsibility for specific tasks and interface with USAID Missions, Ministries of Health and international agencies in planning and implementing program reviews, case studies, capacity building and documentation activities.
Global and Regional Partnerships: As requested by the Child Health Team Leader, contribute to the Child Health Team’s current leadership on iCCM at the global level and respond to new mandates as USAID thinks through and defines specific follow up to the Child Survival Call to Action and A Promise Renewed.

The Child Health Technical Officer’s specific responsibilities will include but not be limited to:

Technical Writing/Documentation 

• Support the development and implementation of MCHIP’s child health documentation strategy for global, regional and country activities.
• Write/edit research protocols, scopes of work for research consultants, publishable manuscripts, journal articles, technical briefs, etc.
• Lead the process of submitting and getting ERB approvals, as needed.
• Contribute to data analysis and synthesis.
• Manage research consultants, ensuring high quality and timeliness.
• Prepare and deliver presentations. 
• Support preparation of technical content for MCHIP reports and program reviews.
• Contribute to the development of guides, manuals and educational or informative materials related to MCHIP’s child health portfolio.

Technical Backstopping 

• Supporting the Senior Child Health Technical Officers, provide technical input to global, regional and country activities. For example, several MCHIP countries are currently doing Child Health research projects and require some technical backstopping assistance in research methodology, tool development, etc.
• Support MCHIP’s role as Secretariat of the iCCM Task Force, participating in at least one of the Task Force’s technical subgroups.
• As requested, act as Child Health Team liaison with countries and other international and national partners during preparations for and implementation of activities related to community management of acute respiratory infections, diarrhea, fever and malaria, the revitalization of ORT/zinc, and other child-health related strategies.

Global and Regional Initiatives

• Support the operationalization of new mandates from USAID Washington under the Child Survival Call to Action and A Promise Renewed.
• Participate on behalf of the project in appropriate technical meetings and conferences. 
• Perform other duties commensurate with training and experience, as assigned by the Child Health Team Leader, including specific activities at country level.

QUALIFICATIONS

• Must have an MPH plus at least five (5) years of technical experience along the RMNCH continuum, including a minimum of two years in developing countries;
• Must have experience in technical analysis and writing, with proven ability to produce research protocols, journal articles, publishable manuscripts, technical briefs, etc;
• Experience in the design, implementation and/or technical backstopping of primary health care services child health is preferred;
• Clinical training/previous experience in managing childhood illness would be an added benefit; 
• Strong oral, written and presentation skills;
• Experience with working on USAID-funded projects;
• Demonstrated ability to assess priorities and manage a variety of activities in a time-sensitive environment and meet deadlines with attention to detail and quality;
• An effective team player who has the proven ability to work successfully with other technical and managerial colleagues in a fast-paced work setting; 
• Demonstrated ability to manage multiple tasks concurrently; excellent time management, organizational skills are a must;
• English fluency required; proficiency in French highly desirable;
• Willingness to travel up to a maximum of 20%.

Salary commensurate with experience.

Interested candidates should submit their resumes and cover letters online.

Click to apply