Project Officer (5 Positions)

Position Title: Project Officer (Case Management) (5 Positions)

Organization: International Organization for Migration (IOM)

Duty Station: TBD, Mexico

Classification: Professional Staff, Grade P2

Type of Appointment: Special short-term graded, nine months with possibility of extension

Estimated Start Date: As soon as possible

Closing Date:      02 October 2023

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1.         Internal candidates

2.         Candidates from the following non-represented member states: Antigua and Barbuda; Barbados; Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Dominica; Fiji; Grenada; Guinea-Bissau; Holy See; Iceland; Kiribati; Lao People's Democratic Republic (the); Madagascar; Marshall Islands; Micronesia (Federated States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Seychelles; Solomon Islands; Suriname; The Bahamas; Tonga; Tuvalu; Uzbekistan; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.

Context:

The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to thousands of refugees each year. IOM provides a range of services and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation, and administration of a travel loan and collections program. The Department of Operations and Emergencies (DOE), specifically the Resettlement and Movement Division (RMM), has the organizational responsibility to provide direction, oversight, and guidance to IOM’s global support to all resettlement programs.

Under the United States Refugee Admissions Program (USRAP), Resettlement Support Centers (RSCs) provide critical support and processing assistance for resettlement to the US. As part of a Memorandum of Understanding (MOU) between IOM and the US State Department.

Bureau for Population Refugees and Migration (PRM), IOM manages several RSCs which prepare applications for adjudication by, and provide support to visiting US Citizenship and Immigration Services (USCIS) officers, facilitate security, and medical screenings, provide information about arriving individuals to resettlement agencies in the US, and offer Cultural Orientation (CO) training to individuals departing for the US.

Under the general supervision of the Senior Programme Coordinator RSC Mexico, and the direct supervision of a Project Coordinator, Case Management (CM), the Project Officer will be based in Mexico (Duty Station TBD) and will have the following duties and responsibilities:

Core Functions / Responsibilities:

1.   Supervise daily RSC Mexico case management activities in the assigned area(s), such as File Integrity, Program Access, Prescreening, Field Team, Adjudications Support, Scheduling, Pre-Departure Services, or relevant sub-unit(s), including hiring, providing training, assigning duties, and giving feedback to staff members on their performance on a regular basis to ensure high quality work and the accurate completion of processing activities.

2.   Provide technical assistance, guidance, and information on changes to workflows and procedures to staff members in accordance with the Refugee Processing System (START), USCIS, PRM Program Announcements, and internal Standard Operating Procedures (SOPs).

3.   Act as the primary liaison between RSC processing staff and RSC management. Promote clear and positive communication between various RSC units handling case management activities by encouraging dialogue between unit supervisors. Collaborate with wider IOM Mexico and IOM Mexico counterparts on RSC processing and case issues. Keep management well informed of achievements and challenges.

4.   Use reports to monitor the RSC Mexico pipeline and take appropriate action to address relevant processing delays or backlogs. As needed, directly handle urgent and sensitive cases at any stage in the pipeline to ensure they are processed effectively and efficiently.

5.   In coordination with the Project Coordinators, RSC Mexico and Deputy Project Manager, RSC LA, liaise with external partners, including the Refugee Processing Center (RPC), and the United Nations High Commissioner for Refugees (UNHCR) on case processing issues as needed.

6.   Coordinate relevant statistics for the purpose of generating weekly activity and other reports. Report regularly to the Project Coordinators RSC Mexico and Deputy Project Manager, RSC LA on relevant activities, problems, and solutions related to the workflow and processing pipeline.

7.   Represent RSC Mexico at meetings as needed, including with US and UN officials. Prepare reports, briefings, background information, narratives, and statistical reporting as necessary and required.

8.   Ensure the data integrity of RSC Mexico records in the START database. Identify and utilize new tools to improve the quality of information entered into and extracted from START.

9.   Maintain and ensure the confidentiality and integrity of all RSC-related information by implementing control procedures in line with USRAP standards of conduct, and data protection rules. Alert the Project Coordinators, RSC Mexico of any non-compliance to SOPs, or codes of conduct by RSC staff members.

10.             Support the overall development of RSC Mexico by suggesting potential improvements to processing activities.

11.             Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

•  Master’s degree in Social Science, International Relations, Regional Studies, or a related field from an accredited academic institution with two years of relevant professional experience; or

•  University degree in the above fields with four years of relevant professional experience.

Experience

Experience in USRAP, particularly in RSC processing activities, such as employment verification, case creation, pre-screening, USCIS adjudications support, scheduling, field support, and out-processing, is essential.

Skills

•  Knowledge of USRAP program implementation and familiarity with IOM's administrative, financial, and business rules and practices is desirable.

•  Strong written and verbal communication skills, ability to effectively communicate with, and lead a team.

•  Demonstrated proficiency with the World Wide Refugee Admission Processing System (START).

•  Excellent computer skills and a high level of proficiency in spreadsheet and database applications.

Languages

IOM’s official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written).

Notes

1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values - all IOM staff members must abide by and demonstrate these five values:

•  Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.

•  Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

•  Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

•  Courage: Demonstrates willingness to take a stand on issues of importance.

•  Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 2

•  Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

•  Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.

•  Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.

•  Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.

•  Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

•  Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.

•  Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.

•  Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.

•  Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.

•  Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.p df

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply:

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 02 October 2023 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to: www.iom.int/recruitment

Posting period:

From 19.09.2023 to 02.10.2023

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

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Human Resources Specialist

Job Title: Human Resources Specialist 

Organization: UNICEF

Job no: 564713
Contract type: Fixed Term Appointment
Duty Station: Mexico City
Level: P-3
Location: Mexico
Categories: Human Resources

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a chance.

UNICEF is supporting state and local authorities for the rapid identification, registration and care of unaccompanied and separated children and adolescents who have entered the country or are moving through Mexico at both the northern and southern borders. Mexico Office supports the country deal with the migration crisis and implement actions to improve the lives of the children in Mexico in the areas of education, nutrition, social policy, child protection besides other transversal activities. The office is rapidly growing, and we are in the process of building the structure that we need to increase our reach in the country and improve the services we deliver.

The HR Specialist (P-3) leads the HR unit and reports to the Deputy Representative – Operations, providing managerial and strategic oversight on the different HR areas (People Experience, Talent Management, Service Delivery, Humanitarian Preparedness & Response, and Special Projects & Innovation) and ensures that results are delivered in accordance with the vision set forward for the Operations Section. As a result, the staff acquires an in-depth understanding of the Mexico´s Office needs regarding the HR function and how to approach them to achieve the organization’s business objectives.

For more information related to the work of our organization in Mexico, please visit our website: UNICEF Mexico and our latest Annual Report 2022: Informe Anual 2022 UNICEF México

How can you make a difference?

The HR Specialist, within their area of responsibility, is accountable for implementing HR services that enhance the capacity of their clients to deliver on their business goals and objectives. In doing so, the incumbent demonstrates the ability to anticipate HR-related needs and develop subsequent plans and solutions that align HR management with business objectives.

As the next HR Specialists, your main responsibilities will be:

• Business Partnering: Serve as the single point of contact for their client portfolio on advice pertaining to all aspects of the HR practice.

• Strategic Human Resources: Liaise with the HQ Divisions, regional and country offices to support and contribute to corporate HR strategy formulation and global implementation.

• Implementation of assigned Human Resources Services (recruitment, job classification, career development, performance management, data analytics, learning & development etc.)

• Learning and Capacity Development for staff to enhance their knowledge and build skills in new areas.

• HR Data Analytics: Interpret and analyze HR data to help inform strategic decision making on HR processes and strategies.

If you are interested in learning more about this position and the key-end results and accountabilities, read the Complete Job Description:  JD_HR Specialist - P3 (Fixed Term).pdf

To qualify as an advocate for every child you will have…

Education:An advanced university degree (Master's Degree) is required, preferably, in one of the following fields: Human Resource Management, Business management, International Relations or Psychology

Work Experience: Five (5) years of increasingly responsible professional experience in human resource management in an international organization and/or large corporation is required.. 

Language Requirements: Fluency in both, Spanish and English is required.

For every Child, you demonstrate...

• UNICEF's Core Values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS).
• The technical competencies in UNICEF´s Competency Framework

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks

• Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
• Only international candidates will be considered for this post.
• Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.
• UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions.
• UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
• Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid).
• Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF.

Apply now and JOIN US as the next Human Resources Specialist at UNICEF Mexico!

Advertised: 03 Aug 2023 Central Standard Time (Mexico)
Deadline: 20 Aug 2023 Central Standard Time (Mexico)

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Child Protection Specialist

Job Title: Child Protection Specialist (Alternative Care and Children on the Move)

Organization: UNICEF

Job no: 562540
Contract type: Temporary Appointment
Duty Station: Mexico City
Level: P-3
Location: Mexico
Categories: Child Protection

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, care

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programmes, in advocacy, and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias, or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic, and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education, and protection of a society’s most disadvantaged citizens — addressing inequity — will not only give all children the opportunity to fulfill their potential but also lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations. 

Mexico made significant progress as the General Law on the Rights of Children and Adolescents (Children’s Law) was passed in 2014. The Law created child rights governance and coordination mechanisms within a National Integrated Child Rights Protection System, to redress the fragmentation of policies and responsibilities for children’s rights. The Law sets normative standards for children’s protection applicable across the country, redressing the previous heterogeneity of state laws. The approval of the General Law on the Rights of Children and Adolescents (LGDNNA) in 2014, generated the opportunity to begin a process of gradual reform of the alternative care system for children and adolescents (NNA) deprived of family care in Mexico. 

Actual implementation of the LGDNNA has posed an important challenge for the authorities of the different levels of government involved in the care system, at the federal, state, and municipal levels. In recent years, UNICEF has led efforts to make visible the situation of children deprived of family care and position within the national agenda the importance of adopting a comprehensive alternative care policy. 

UNICEF has provided technical support for the development of foster care programmes at the national level and in some states; has developed, together with the National System for the Comprehensive Development of Families (SNDIF), a proposal for an alternative care model for migrant children and supported the implementation of some of its components and has contributed to the process of regulating residential care centers (CAS), among others. 

In this context, the demand for technical support from UNICEF and the need to continue promoting processes in this area of cooperation has increased considerably. UNICEF is seeking to develop and implement a comprehensive alternative care strategy contributing to the reform of the alternative care system in Mexico and promoting the deinstitutionalization of children and family and community-based alternatives while improving the quality of residential care. UNICEF is leading the transformation of the alternative and transitory care model for children on the move.  

How can you make a difference?

The Child Protection Specialist -Alternative Care and Children on the Move, leads the alternative care output and team developing, implementing, and monitoring the activities of the office to promote the reform of the alternative care system in line with international standards and in accordance with UNICEF Country Programme Document and priorities agreed with the Government of Mexico. The Child Protection Specialist will directly lead the component of alternative care and transitory care for children on the move. 

The Child Protection Specialist is responsible for: 

• Developing, with the alternative care team, a coherent strategy for 2025 including clear objectives, milestones, and interventions to advocate for a comprehensive reform at the federal and state levels.
• Developing, as part of the alternative care strategy, a scale-up road map defining UNICEF´s ambition to promote the alternative care reform in the 31 federal entities of the country.  
• Leading and implementing the component of alternative and transitory care for children on the move, advocating for the transformation of the care model at the federal level, and the implementation of a new model at the state level. 
• Ensure the timely and quality implementation of the output.  
• Provide timely and quality support and orientation to the alternative care team.  

To qualify as an advocate for every child you will have…

The following required education, experience, and languages:

• Advanced university degree, preferably, in social science fields including law, psychology, social work, and international relations.
• A minimum of 5 years of relevant experience in the area of child protection. 
• Fluency in Spanish.
• Proficiency (advanced level) in English. Fluency will be seen as an advantage. 

Additionally, the following experiences will be considered an asset:

• Experience managing teams, experience managing programs in UNICEF, experience advocating for alternative care reform and system strengthening, as well as experience programming on children on the move. 

For every Child, you demonstrate...

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA).

To view our competency framework, please visit here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service. Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Advertised: 05 Jul 2023 Central Standard Time (Mexico)
Deadline: 19 Jul 2023 Central Standard Time (Mexico)

APPLY NOW