FNB Botswana Jobs: Operations Manager - IRC167182

FNB Botswana Jobs: Operations Manager - IRC167182

at Botswana, Gaborone, Botswana in FNB Botswana Point of Sale
Ends 19 Apr 2019

Purpose

To effectively manage and oversee all operational aspects in the achievement of the business objectives.

Experience and qualifications

• Bachelor's Degree in Business or Related.
• 4 to 5 Years operational experience.

Click to apply

FNB Botswana Jobs: Teller E - IRC167097

Teller E - IRC167097

at FNB Botswana Head Office, Gaborone, South East District, Botswana in FNB Botswana Airport Junction
Ends 12 Apr 2019

Purpose

The incumbent will be required to provide excellent service by processing customer’s transactions in a correct and efficient manner according to specified procedures with the control and handling of cash.

Experience and qualifications

• Minimum qualification in BGCSE.
• Certificate in Accounting and Business Studies (CABS)/ AAT, NIIT.
• Botswana Institute of Bankers Certificate being an added advantage.
• Minimum of 2 year experience in a banking environment with exposure to Telling functions. Frontline experience would be an advantage.

Click to apply

FNB BOTSWANA JOBS: SERVICE CONSULTANTS X2 (3 YEARS FIXED TERM CONTRACT) - IRC151267

SERVICE CONSULTANTS X2 (3 YEARS FIXED TERM CONTRACT) - IRC151267

Overview

The purpose of this role is to assist the Business service suit in achieving its vision of service differentiation by giving each client engagement significance. This includes efficient management and analyses of client related information and optimizing this information for the purpose of enhancing operational efficiencies, reducing risk and ultimately improving service delivery to the client. Consistent and continuous effort in providing a bespoke and proactive service to clients is critical to this role.

The individual will be responsible for the following

• Daily management of requests and queries to ensure Service Level Agreements are consistently met / exceeded – proactive intervention required to ensure core experience is consistently delivered
• Recommending innovative refinements to further improve our offerings and service delivery to clients

• Proactively managing service delivery to ensure zero service failures.
• Creating and ensuring accurate logging of service requests as per allocated systems for each and every client for action.
• Ensuring service requests are only closed once resolution is complete and regular follow-ups are performed
• Managing client service proactively and managing expectations especially where service requests may exceed SLA agreement
• Producing daily reports on all outstanding service requests.

• Identifying and escalating suspicious client requests

Qualifications & Experience

• Business degree
• Minimum 2 Years Corporate Transactional Banking experience will be an added advantage
• Minimum 2 years Client Management experience in a similar role
• Banking Qualification will be an added advantage

Competencies and Skills

• Customer service oriented
• Strong interpersonal skills
• Business acumen
• Exceptional communication skills
• High level of computer literacy
• Analytically skilled
• Ability to solve problems and provide effective solutions
• Business acumen

Closing date and application instructions

Interested applicants are requested to click APPLY below and upload their curriculum Vitae’s (CV’s) no later than 10th July 2018.

Location

Gaborone

Company

First National Bank Botswana

Publication end date

10.07.2018

Click to apply

FNB VACANCIES: IT RISK MANAGER – IRC149546 (RISK OFFICE)

Job description

The incumbent’s main responsibility will be to ensure the business risk management framework is effectively applied and to manage business and IT resilience/continuity, security and quality management by providing a diverse range of organizational functions. They will also serve to communicate key insights and act as an access point for information flows and exchanges.

The individual will primarily be responsible for, but not limited to the following;

• Provide specialist input and support in the development and implementation of FNB wide IT risk strategy and plan taking into consideration key IT risks and issues prevalent across the business. This includes the continuous assessment of IT risk issues to identify trends requiring FNB wide solutions
• Provide effective contingency and risk management strategies, tools and methodologies to minimize or prevent the risk of loss as a result of Information Technology processes based on findings from analysis of usage and practices of Information Technology applications and systems across the Bank.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements and provide guidance and support of process based IT risk and control assessments.
• Lead or partner with business and IT in assessment of IT risks for key/assigned IT risk projects including mitigation and resolution strategies.
• Benchmark current IT practices against the IT risk management framework and adjust practices as and when necessary.
• Assess, identify and mitigate potential risks within the IT environment and comply with governance in terms of industry best practices, legislative, audit and business policy requirements.
• Establish a sound risk management culture through awareness of campaigns and trainings to influence behaviour and drive the importance of compliance to set policies and procedures.
• End to end management of the reporting process and consolidation for regular internal and periodic reporting to communicate an accurate and complete view of the IT risk profile in a manner that guides actionable management decisions.

Qualifications and Experience:

• Information Technology and/or IT Risk Management Degree or related.
• Certification in any of the following will be an advantage CRISC, CISA, CISSP, CISM or CIA
• Minimum five years experience in banking at management level with relevant IT, risk, auditing and governance.
• Understand the software development cycle.
• Proficiency in IT management, IT governance, IT architecture, risk management and business resilience good practice including, but not limited to Cobit X, ISO standards, COSO Standards and others.
• Knowledge of business continuity and IT disaster recovery management

Closing date and application instructions

Interested applicants are requested to go on www.firstrandjobs.co.bw and upload their curriculum Vitae’s (CV’s) no later than 22nd June 2018.

Location

Gaborone

Company

FNB Botswana

Publication end date

22.06.2018

FNB VACANCIES: BRANCH MANAGER IRC149694 (BROADHURST BRANCH) - FNB

Job overview

The above vacancy exist within First National Bank

If you share our values of being Helpful, Effective, Ethical, Innovative, Accountable and you have one simple goal: to improve the lives of customers through simple, innovative and effective solutions that meet their needs, then an opportunity awaits you to join the FNB Team!

Closing date and application instructions

To find out more, interested applicants are requested to log onto https:www.firstrandjobs.mobi/ and apply no later than 23rd June 2018.

Location

Gaborone

Company

First National Bank Botswana

Publication end date

23.06.2018

FNB BOTSWANA JOBS: APPLICATION SUPPORT ANALYST – IRC 143883

Overview

The successful candidate will be required to assist the business with resolving application issues by assessing, designing, recommending and implementing new IT solutions to improve existing business applications functionality, user efficiency, operational uptimes and productivity.

The successful incumbent(s) will be responsible for, but not limited to the following:

• Act as a technical resource in order to assist the business with resolving computer and system issues.
• Update incident resolutions on time and with enough detail to develop a knowledge base of Applications functionality and known issues.
• Document User guides and Standard Operating Procedure (SOPs) to assist users with operating the applications.
• Manage access levels, processing rules, audit controls, recovery routines and contingency procedures per system.
• Manage project activities when assigned, applying project principles, specifications, time parameters and legal requirements.
• Determine users’ technical needs, document system requirements and specifications.
• Assess applications functionality against the original specifications as well as benefit to be derived.

Qualifications and Experience

• Bachelor of Information Systems or Computer Science
• 3+ years’ infrastructure experience in a corporate environment
• Sound general IT knowledge and a technical understanding of relevant hardware and software technologies

Competencies & skills

• Conceptual and analytical thinker
• Emotionally intelligent and Tenancity
• Commercial focus
• Customer oriented
• Interpersonal/ communication skills
• Collaborative
• Innovative and entrepreneurial
• Time management - capable of meeting tight deadlines
• Optimises business performance

Closing date and application instructions

Interested applicants are requested to log onto https:www.firstrandjobs.mobi/ and apply no later than 18th June 2018

Location

Gaborone

Company

fnbbotswana

Publication date

05.06.2018

Publication end date

18.06.2018

IT RISK MANAGER – IRC149546 (RISK OFFICE)

Job description

The incumbent’s main responsibility will be to ensure the business risk management framework is effectively applied and to manage business and IT resilience/continuity, security and quality management by providing a diverse range of organizational functions. They will also serve to communicate key insights and act as an access point for information flows and exchanges.

The individual will primarily be responsible for, but not limited to the following;

• Provide specialist input and support in the development and implementation of FNB wide IT risk strategy and plan taking into consideration key IT risks and issues prevalent across the business. This includes the continuous assessment of IT risk issues to identify trends requiring FNB wide solutions
• Provide effective contingency and risk management strategies, tools and methodologies to minimize or prevent the risk of loss as a result of Information Technology processes based on findings from analysis of usage and practices of Information Technology applications and systems across the Bank.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements and provide guidance and support of process based IT risk and control assessments.
• Lead or partner with business and IT in assessment of IT risks for key/assigned IT risk projects including mitigation and resolution strategies.
• Benchmark current IT practices against the IT risk management framework and adjust practices as and when necessary.
• Assess, identify and mitigate potential risks within the IT environment and comply with governance in terms of industry best practices, legislative, audit and business policy requirements.
• Establish a sound risk management culture through awareness of campaigns and trainings to influence behaviour and drive the importance of compliance to set policies and procedures.
• End to end management of the reporting process and consolidation for regular internal and periodic reporting to communicate an accurate and complete view of the IT risk profile in a manner that guides actionable management decisions.

Qualifications and Experience:

• Information Technology and/or IT Risk Management Degree or related.
• Certification in any of the following will be an advantage CRISC, CISA, CISSP, CISM or CIA
• Minimum five years experience in banking at management level with relevant IT, risk, auditing and governance.
• Understand the software development cycle.
• Proficiency in IT management, IT governance, IT architecture, risk management and business resilience good practice including, but not limited to Cobit X, ISO standards, COSO Standards and others.
• Knowledge of business continuity and IT disaster recovery management

Closing date and application instructions

Interested applicants are requested to go on www.firstrandjobs.co.bw and upload their curriculum Vitae’s (CV’s) no later than 22nd June 2018.

Location

Gaborone

Company

fnbbotswana

Publication date

11.06.2018

Publication end date

22.06.2018

VACANCY - FNB BOTSWANA

It's time to be with FNB

First National Bank of Botswana invites suitably qualified candidates to fill the positions below in our Bank.

First National Bank of Botswana is looking for ambitious,self driven individuals to participate in the Graduate Development Program.

REQUIREMENTS

- Must be a citizen of Botswana who graduated from University not earlier than 2012.
- Candidate should have attained a minimum GPA of 3.8 and above in any of the following disciplines

Degree in:

- Business Information Systems
- Information Technology
- Business Computing
- Finance
- Accounting
- Analytics
- Economics
- Business Administration
- Management Information Systems
- E-Commerce
- Software Engineering
- International Marketing
- Actuarial Science

Interested applicants are advised to send Curriculum Vitae with an Application letter to:

recruitment@fnbbotswana.co.bw

Director, Consumer Banking Segment

Director of Consumer Banking Segment will primarily be responsible forthe strategic management and operational co-ordination of the Bank's Micro Finance Division (First Funding), High Net worth Clientele (Private Clients), developing strategy to provide banking solutions to consumers and managing client services department. 

Director, Commercial

The main purpose of the job is to direct and manage the Bank's Commercial Segment which focuses on SMMEs. The job-holder will identify and execute strategic marketing objectives for growth within this sector, and bring more focus to the Bank-Client relationship. The focus will be to drive the client-centric growth strategy and business development opportunities and further strengthen the Bank's ability to deliver value to the segment clients.