Program Support Specialist

Job Title: Program Support Specialist, Health Emergencies 

Organization: World Health Organization (WHO)

Grade: P3

Contractual Arrangement: Temporary appointment under Staff Rule 420.4

Contract Duration (Years, Months, Days): 11 months with the possibility of extension, subject to funding availability and satisfactory performance.

Closing Date: Aug 16, 2023, 12:59:00 AM

Primary Location: Haiti-Port-au-Prince

Organization Unit: PAHO/WHO Representation, Haiti

Schedule: Full-time  

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings. 

OBJECTIVE OF THE OFFICE/DEPARTMENT

This requisition is for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

The objective of the Health Emergencies Department (PHE) of the Pan American Health Organization (PAHO/WHO) is to increase health sector resilience to emergencies and disasters. PHE assists Member States to strengthen the health sector’s capacities in prevention, risk reduction, preparedness, surveillance, response, and early recovery for emergencies and disasters related to any hazards (natural, man[1]made, biological, chemical, radiological and others), and when national capacities are overwhelmed, to lead and coordinate the international health response to contain disasters, including outbreaks and to provide effective relief and recovery to affected populations. PHE is responsible for ensuring the implementation and updating of the PAHO/WHO Institutional Emergency and Disaster Response policy.

DESCRIPTION OF DUTIES

Under the general supervision of the PAHO/WHO Representative (PWR) and the direct supervision of the Advisor, Emergency Preparedness and Response, the incumbent is responsible for, but not necessarily limited to, the following assigned duties:

A.   Provide technical support for strategic and operational planning, program management, budgeting and resource coordination and mobilization to enable the Health Emergencies’ Program of technical cooperation in the Country Office;

B.   Support the technical team in the design, drafting, negotiation and implementation of technical cooperation projects, including resource coordination, performance monitoring and assessment, and use of evaluation tools to support the sound management of regular and extra-budgetary funds; provide strategic support and inputs to develop new program initiatives to support the program of work;

C.   Ensure that projects managed by the Program are executed according to action plans and within established deadlines; ensure timely preparation and submission of financial and progress reports in accordance with donor agreements;

D.   Support the programmatic impact and ensure a high level of quality and accuracy of methods used to verify progress and the results;

E.    Review and analyze progress on technical matters, elaboration and implementation of inter-programmatic and inter-sectoral activities in the context of the Program Management and Partnership Network (PMN) led by PBE and the Resources Mobilization Network (RMN) led by ERP;

F.    Ensure that all PMIS transactions are in ligne with project objectives and activities and follow donor guidelines;

G.   Provide regular updates on funds implementation to the Project Manager to support strategic decision making;

H.   Facilitate the coordination among the PMIS Project Managers and support them in program management issues, specifically with issues related to the results-based management framework;

I.    Coordinate the implementation of the Program’s Biennial Work Plan (BWP) and the Semester Work plans (PTS); ensure that the responsible project coordinators provide required planning data and information to adequately assess and report on implementation of the projects’ expected results, products/services, milestones achievement, etc.;

J.    Support the team members in leading the coordination of the performance monitoring and assessment of the Program’s BWP and the PTS, including the preparation of reports, advising on setting realistic targets and milestones and ensuring up-to-date information to monitor progress on BWP and PTS implementation;

K.   Support the team members in the analysis of the staffing needs of the Team, particularly with respect to the competencies needed to execute the program of work. Provide input in this regard for preparation and periodic review of the Human Resources (HR) Plan;

L.    Provide support on administrative issues specifically during PAHO declared emergencies;

M.   Participate in the implementation of PAHO response activities during disaster and public health emergencies, as required;

N.   Oversee PHE’s crisis communication activities, including the drafting of sitreps and other relevant reports linked to the response;

O.   Support PHE’s visibility and advocacy efforts;

P.    Perform other related duties, as assigned.

REQUIRED QUALIFICATIONS

Education:

Essential: A bachelor’s degree in a health or social science related to the functions of the position from a recognized university.

If your candidacy is retained for an interview, you will need to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an accredited/recognized institution in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the following link: http://www.whed.net/. PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org/search/default.asp and the College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process.

Experience:

Essential: Seven years of combined national and international experience in the fields of health planning, project management, monitoring and evaluation, disaster management, administration, or related field.

Desirable: Experience in disaster/emergency management /humanitarian response and working with UN organizations would be an asset.

SKILLS:

PAHO Competencies:

·       Overall attitude at work: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.

·       Teamwork: Collaborate and cooperate with others. - Works collaboratively with team members and counterparts to achieve results; encourages cooperation and builds rapport; helps others when asked; accepts joint responsibility for the teams’ successes and shortcomings. Identifies conflicts in a timely manner and addresses them as necessary; understands issues from the perspective of others; does not interpret/ attribute conflicts to cultural, geographical or gender issues.

·       Respecting and promoting individual and cultural differences: Relate well to diversity in others and capitalize on such diversity - Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity.

·       Communication: Express oneself clearly when speaking/Write effectively/Listen/Shares knowledge - Quality and quantity of communication targeted at audience. Listens attentively and does not interrupt other speakers. Adapts communication style and written content to ensure they are appropriately and accurately understood by the audience (e.g., power-point presentations, communication strategies, implementation plans). Shares information openly with colleagues and transfers knowledge, as needed.

·       Knowing and managing yourself: Manages stress/Invite feedback/Continuously learn - Remains productive even in an environment where information or direction is not available, and when facing challenges; recovers quickly from setbacks, where necessary. Manages stress positively; remains positive and productive even under pressure; does not transfer stress to others. Seeks feedback to improve knowledge and performance; shows self[1]awareness when seeking and receiving feedback; uses feedback to improve own performance. Seeks informal and/or formal learning opportunities for personal and professional development; systematically learns new competencies and skills useful for job; takes advantage of learning opportunities to fill competencies and skill gaps.

·       Producing Results: Deliver quality results/Take responsibility - Produces high-quality results and workable solutions that meet clients’ needs. Works independently to produce new results and sets own timelines effectively and efficiently. Shows awareness of own role and clarifies roles of team members in relation to project’s expected results. Makes proposals for improving processes as required and takes responsibility for own work and/or actions, as necessary. Demonstrates positive attitude in working on new projects and initiatives. Demonstrates accountability for own success, as well as for errors; learns from experience.

Technical Expertise:

·       Practical knowledge of results-based management concepts and tools and their applications; especially related to outcome formulation and indicator development.

·       Theoretical and practical knowledge of international technical cooperation, with emphasis in the negotiation and management of international cooperation programs and projects.

·       Mature judgment, strong technical, analytical and conceptual skills; demonstrated ability to assess, analyze, synthesize and provide recommendation on key technical issue.

·       Ability to integrate managerial and technical inputs into recommendations for decision-making process; ability to manage multiple issues and tasks in a complex organizational environment.

·       Ability to create and advocate innovative approaches to facilitate and enhance project management capacity, as well as monitoring of these processes.

·       Excellent organizational and analytic skills combined with strong professional oral and writing skills including the development of reports, oral presentations, and technical/persuasive documents for consideration at the highest levels of the Organization.

Languages:

Very good knowledge of English or French with a working knowledge of the other language. Knowledge of Spanish and/or Portuguese would be an asset.

IT Skills:

Demonstrated ability to effectively use current technology and software, spreadsheets and presentations, as well as Enterprise Resource Planning (ERP) and management information systems. Other IT skills and knowledge of software programs such as Microsoft Excel, Outlook, OneDrive, PowerPoint, Teams, SharePoint, and Word are considered essential.

REMUNERATION

Monthly Salary: (Net of taxes)

USD $5,343.42 (Salary is non-negotiable)

Post Adjustment:

USD $3,264.83 This amount is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

ADDITIONAL INFORMATION

·       This vacancy notice may be used to identify candidates to fill other similar short-term professional positions, at the same grade level.

·       Candidates will be contacted only if they are under serious consideration. A written test and/or interview will be held for this position as a form of screening.

·       The post description is the official documentation for organization purposes.

·       Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual.

·       For information on PAHO please visit: http://www.paho.org

·       PAHO/WHO is committed to workforce diversity.

·       PAHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities.

·       PAHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct.

·       PAHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoing will be terminated and may also face criminal prosecution.

·       PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

·       Applications from women and from nationals of non and underrepresented Member States are encouraged.

All applicants are required to complete an on-line profile to be considered for this post.

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