Job Number: 710843
Business Unit / Group Function: Global Shared
Services
Work type: Full Time Permanent
Discipline: Employee Services
Location: Gauteng
PURPOSE OF THE ROLE
This role is responsible for managing projects which will
improve, standardise and ultimately define optimal Employee Services processes
which are aligned to the HR and GSS operating model. The role is responsible
for defining world class processes delivering on business strategies, plans,
objectives and value drivers for the Anglo American Group, Business Units
and Functions. The Manager: Process Optimisation interfaces with GSS delivery
teams to drive the process improvement strategy and to efficiently achieve
process improvement objectives. They are responsible for root cause
identification and analysis, development and implementation of short and long
term corrective action plans, and analysis of incident and problem trends to
strengthen operational stability in Employee Services. Additionally, this
person will partner with the GSS customer base to understand process
inputs/outputs. They will lead a team to drive identification, implementation,
and monitoring of process improvement initiatives. They will design and produce
analysis to measure process efficiency and effectiveness. Responsible for supporting
the development and implementation of policies relevant to business process
management and identifying and mitigating risks associated with the
design and implementation of employee services business processes. Responsible
for defining process benchmarks and aligning the shared services organisation
with the retained HR organisation to deliver a world class service and process
improvement organisation.
Additional Information:
- Incomplete
CV's and/or applications will not be considered
- If
you do not hear from the Company within 21 days after the closing of the
advert, please consider your application to be unsuccessful
- Appointment
will be made in line with the Company's EE target
Advertised: 02 Oct 2014 South Africa
Standard Time
Applications close: 15 Oct 2014 South Africa Standard Time
Applications close: 15 Oct 2014 South Africa Standard Time
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