608-566
Job Description
PCI Zambia
The PCI Zambia program currently has a growing portfolio of
projects utilizing technology-based solutions to both advance programmatic
goals as well as enhancing the efficiency and quality of programmatic data
collection and management. These include developing and/or deploying a
centralized M&E database for program results management, an OVC case
management system, a community follow-up system to improve retention and
adherence in HIV services, and a system to track village savings and loans data
as part of PCI’s Women Empowered (WE) program. Additionally, PCI/Zambia is
currently funded to support several information systems projects in close
collaboration with the Ministry of Health. These include planning and
supporting the implementation of existing solutions in Zambia at ZDF sites,
ensuring that they are adapted to the PCI/Z context at the service delivery
level, and ensuring infrastructure, resources, and processes are in place to
enable successful implementation; these include a national electronic lab
information system to be implemented at ZDF laboratories and ART sites, an
electronic Logistics Management Information systems to improve supply chain
management at ZDF sites, and piloting and rolling out SmartCare lite to enhance
tracking of newly diagnosed HIV+ individuals into HIV care and treatment. PCI/Z
has furthermore been funded to develop an electronic cervical cancer
information management system (eCCIMS) that can meet the requirements of the
national MOH cervical cancer program and can be successfully rolled out to
cervical cancer service delivery sites and transitioned to the Ministry of
Health.
The Project Manager (PM) for Technology and Information
Systems serves as the primary point of contact at the country level for the
planning and managing of these various activities that utilize technology to
support project goals, including service delivery, data collection and
reporting. The PM is responsible for the planning and day to day management of
technology-related projects on time, on budget and within specifications.
Project Manager performs a variety of tasks including coordinating all
resources and stakeholders, managing vendors, developing and overseeing project
plans, setting deadlines, assigning responsibilities, monitoring, summarizing and
communicating the progress of the project. The PM may be involved in selected
activities to program specific software or applications alterations to meet
program needs. The PM analyzes and prepares requirements, change requests and
project documents. This is both a technical and people oriented position,
helping the organization transition as smoothly as possible to effective use of
technology to support programmatic goals.
Reports to: Project Director, works closely with
M&E Manager, IT Manager, and other key staff
Key Responsibilities:
- In
collaboration with the International Office (IO) Information systems
counterparts, leads and/or facilitates requirements gathering for new or
existing project activities that incorporate a technology component to
support project goals
- Coordinates
with IO counterparts, including Information systems governance body
(Project Information Management Systems Committee) and Global ICT Team, to
ensure that proposed and implemented technology systems and processes are
in line with IO guidance
- Develop
project plans and budgets in order to accomplish the project’s goals
within constraints such as time, cost and agreed quality standards
- Serves
as system administrator for various technology platforms and provides
backstopping support to ensure that the user-to-technology interface is as
smooth as possible.
- Ensuring
that storage, archiving, back-up and recovery procedures are functioning
correctly for any data collected through technology platforms.
- Using
existing or acquired knowledge and skills in key technology platforms
commonly used by PCI programs, such as CommCare for mobile data
collection, to be able to oversee deployment of such systems, including
troubleshooting, quality assurance, and system support for specific modules
/ applications
- Develop
and manage user trainings and technical assistance, with a focus on aiding
the organization master technology key to achieving the program goals.
- Manage
relevant technology related hardware, including mobile devices, to include
software updates, inventory management
- Coordinate
the communication and coordination of internal and external stakeholders
and actors, including PCI IO and field staff, vendors, external partners
including host country government and other implementing partners, with a
specific focus on roles and responsibilities, workplan management, etc.
- Ensure
that appropriate documentation is current and accessible to various
stakeholders (e.g. users guides, technical documentation of systems,
documentation of challenges and lessons learned)
- Applies
agile and adaptive project management to analyze challenges, assess risks
and iterate implementation plans
- Evaluate
deliverables prepared by the vendor and internal PCI team members to make
sure the work meets requirements and maintains a high level of quality
- Regularly
monitor and report on the progress of a project to all stakeholders
- Serves
as a field member of the IO PIMS Committee, to implement technical support
in line with PIMS guidance as well as develop / review PIMS guidance
documents to ensure that they are appropriate and useful in the field
Position Parameters/Special Responsibilities Required:
Requires travel to field/service delivery sites, which may
include remote areas of Zambia
Required qualifications:
Education
- Minimum
of Bachelor’s degree in Information technology, computer science or a
related field is required
- Project
management certificates is preferred
Skills and Experience
- Minimum
of five years of professional experience leading IT projects (ICT,
informatics, database development),
- At
least five years’ professional experience working in a project management
role/capacity, including using agile and adaptive management approach.
- Demonstrated
skills in all areas of ICT, M&E and knowledge management
- Hands-on
experience with developing software requirements and specifications, as
well as systems architecture.
- Ability
and proven experience transferring knowledge through formal and informal
training
- Highly
organized and able to organize the work of others
- Flexible
and adaptable, able to problem solve
- Previous
experience working in developing countries
- Strong
interpersonal, communication, and organizational skills, with excellent
written English Willingness to travel and work in difficult environments
Desired qualifications:
- Five
or more years of experience leading ICT and M&E systems
- Experience
deploying mobile technology, particularly mobile data collection
applications
- Experience
working with Zambian Ministry of Health or NGOs
- Understanding
and experience in working in environments with limited infrastructure,
including alternative connectivity or power options
- Experience
working with USAID or other USG funded projects
NOTE: Only shortlisted candidates will be
contacted.
Job Location
Lusaka, Zambia
Position Type
Full-Time/Regular
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