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CARE is currently seeking a Humanitarian Program Manager
for The Humanitarian/ Emergency Program in the South of the country. The
program targets conflict affected people (IDPs, returnees and host
communities) and aims to assist them to recover from the shocks of the
conflict plus the ongoing economic and malnutrition crises through integrated
support. The main sectors of intervention are WASH, Food security, Livelihood
support and Resilience building.
The Program Manager is responsible for the effective and
accountable running of the Humanitarian/ Emergency Program, the overall
management and implementation of quality programming guided by the program
proposal, security of all its staff and assets and representation with
relevant stakeholders.
The position is also responsible for coordinating all CARE
Program activities within the geographic region and building an effective and
respectful team that shares lessons and ensures a strong programme approach
in the area. Training, mentoring and capacity building is also a crucial part
of this position.
She/he is responsible for all of CARE’s program assets in
the area and is tasked with ensuring financial accountability and all human
resource development within the area. S/he is also responsible for all
administrative decisions in the region and promoting the core values of CI.
She/he has to ensure that all CARE policies and procedures
are implemented, followed and accountable.
Responsibilities
Program planning, design, management and implementation
- Responsible
for the overall management of the humanitarian/emergency program
portfolio at field level.
- Provide
overall managerial oversight and leadership for the
humanitarian/emergency program as a whole in the location of
implementation, in close cooperation with other senior staff.
- Manage
the program staff to ensure the development of work plans according to
the proposal document and take the lead role in coordinating the
implementation of the program interventions. Ensure budgets and plans
are within the logical framework of approved proposals.
- Ensure
the program interventions are measurably effective and have increasing
positive beneficiary impact
- Facilitate
smooth coordination of all program partners and develop strong
relationships with key stakeholders (INGOs, NGOs, local authorities and
community leaders)
- Undertake
monitoring and evaluation of the humanitarian/emergency program as
required in a responsive, insightful and professional manner. Support
the provision of technical support as per the proposal document- and in
coordination with the Emergency Team Leader, Emergency Coordinator, and
technical teams- to ensure quality of implementation and capacity
development of implementing partners and of staff.
- Ensure
that projects are being implemented as per plan maintaining quality of
work, review progress and provide periodical feed back to the field
teams and country office.
- Ensure
that different sectoral activities are implemented in a coordinated and
integrated manner.
- Work
with the Grants Officer to develop partner plans and sub-agreements,
with agreed monitoring and reporting mechanisms and plans
Representation and Coordination
- Represent
CARE as requested with relevant operational agencies, government and
local authorities, and UN bodies etc.
- Establish
and maintain constructive working relationships with other NGO’s, UN
agencies, local authorities and other principle stakeholders. Attend
coordination meetings with relevant stakeholders.
- Act
as community liaison for the humanitarian/emergency program,
strengthening CARE relationships with communities, governments and other
relevant key stakeholders
- Coordinate
with CARE’s development program to ensure effective integration and
application of cross cutting issues (particularly on gender, conflict
sensitivity/DNH, and accountability).
- Identify
strategic partnerships and programmes for current and future CARE
activities in the area.
Administration/Finance/HR/Procurement
- Ensure
adherence of CARE’s financial, administrative and procurement
procedures.
- Responsible
for financial management and accountability of the
humanitarian/emergency program operating in the area.
- Conduct
performance appraisals of program staffs if and as required, ensure
regular feedback and mentoring on individual performance.
- Oversee
human resource recruitment, development and standards pertaining to the
program.
- Oversee
administrative, financial and logistic arrangements pertaining to the
program as required.
- Closely
observe staff performance, provide appropriate feedback on a timely
basis and take or recommend appropriate action if necessary in
coordination with the HR Manager.
- Work
to maintain team spirit and morale among staff by encouraging personal
and professional development.
Report and Learning
- Write
the projects’ donor requested reports and ensure that the
humanitarian/emergency program operating in the area adhere to reporting
requirements.
- Ensure
the accuracy of the financial reports in coordination with the Finance
Controller and supervisor.
- Attend
coordination meetings and disseminate reports/information to relevant
individuals.
- Contribute
in developing/ designing and refining program monitoring plan and
tools/formats.
- Supports,
prepares and reviews any needed reports (audits, monitoring and
evaluation, etc.)
- Establishes
and supports a coherent monitoring and evaluation system for the
portfolio of projects. In coordination with the DM&E Coordinator,
maintains a database of key leanings from the program and build up an
evidence-base of effective/less effective approaches
Security Focal Point
- Ensure
all program staff are fully briefed on all aspects of security, social
and cultural norms and local conditions and behavior.
- Follow
CARE safety and security policies and procedures.
- Responsible
for promoting CARE’s acceptance and security and safety awareness for
all staff in the area.
- Contributes
to CO security team plans and preparedness.
- Informs
and follows up with CO colleagues on security issues and incidents.
- Maintains
security contacts and shares information with partners and stakeholders
Perform other duties as assigned.
Requirements
•Post-graduate degree in social/political sciences, arts
or in a humanitarian assistance related field
•Demonstrated 5-7years experience with humanitarian multi-sectoral
humanitarian responses, including participatory assessment methods, in
complex emergency contexts with an international NGO or UN agency.
•Ability to work independently and as a team player who demonstrates
leadership and is able to support and train program staffs and also able to
work in changeable situation in a sensitive and participatory manner.
•Demonstrated strong interpersonal skills including the ability to build and
manage complex and diverse stakeholder relationships and develop harmonious
teams in a cross cultural context.
•Ability to operate effectively under extreme circumstances including stress,
high security risks and rough living conditions.
•Experience in capacity building.
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