Position Title:
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Business Analyst II
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Application Deadline Date:
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03 Feb 2014
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Position Location:
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TBD
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Position Start Date
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03 Mar 2014
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Region:
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South Asia & Pacific
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Position End Date:
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02 Mar 2017
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Requisition Category:
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International
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Recruitment Priority:
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Need Immediately
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Country Name:
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Philippines
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Program/Office Name:
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Finance
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City/Province:
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TBD
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Employee Type:
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Regular Full-time
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Job Grade Level:
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14
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Recruitment Status:
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Advertising in Progress
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Is this a family post?
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Family - Spouse with Children
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Requisition Num:
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2013NAMSMH-9ENQY9
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PURPOSE OF POSITION:
The Business Analyst, Financial Shared Services works with the Financial Shared Service Project Manager to lead business analyst function in project team to implement business critical enterprise-wide projects towards the success of World Vision International (WVI) Financial Shared Services program roadmap and impacting Support Offices (SO), National Offices (NO) and Vision Fund (VFI).
Through this, he/she will provide tactical business analysis leadership into projects impacting this mission critical program towards completion of the existing roadmap. The Business Analyst will collaborate across departments to design and ensure seamless implementation of systems, process and structures. He/she will work to develop and maintain existing customer relationships with the business customer, the Shared Service Program Manager, other Program and Project Managers, Process Improvement Director, Process Transformation Lead, and the vendor, thus overall supporting and assisting in developing closer working relationships with various NO’s on a global basis, Regional Finance Directors (RFDs), WVI Controllership and Field Reporting Services Center (FRSC) team in Manila.
With all stakeholders, the Business Analyst will work to ensure support, cooperation and consulting on guidance for active and potential project areas. Good working relationships and ability to influence will be a key success factor for the Business Analyst. This is mainly accomplished through his/her engagement and relationships of process subject matter experts, process owners, information technology (IT) staff, vendors, senior leadership, business analysts on a national and regional basis.
To accomplish all this, the Business Analyst will need strengths in both verbal and written communication, ability to work successfully in a virtual environment, and the ability to build/develop relationships in a global multi-cultural environment of over 97 countries. Through established field office relationships, (National Offices and Support Offices) the Project Manager will measure effectiveness of project implementations on related financial activities.
The Business Analyst will also need to quickly immerse him/herself into WVI technologies and be able to clearly understand, integrate, articulate and advise how business objectives will be addressed through existing and/or new technologies.
The ultimate goal of the projects and related work implemented will be to increase the effectiveness and efficiency through improvement within financial units along with project execution, coordination and communication between support and business functions. Ability to facilitate and lead collaboration across departments to design and ensure seamless implementation of systems and structures along with appropriate business process change will be critical for success.
Contribute to both short and long-term organizational planning and strategy, and serving as a knowledge source to support and drive initiatives as a member of the Financial operations team who contributes to long-term operational excellence.
Provides leadership, guidance and mentoring to other junior Business Analysts and team members.
Communicates effectively, ensuring scope, goals, milestones, budget, risk, status, change requests and critical issues are effectively communicated to the client and project team. Assesses the effectiveness of the interaction and communication with the client and project team.
Communicate World Vision's Christian ethos and demonstrate a quality of spiritual life that is an example to others.
KEY RESPONSIBILITIES:
Planning:
- Conducts
data gathering and analysis to understand business strategy and direction.
- Participates
in short-term planning sessions with a client to implement process
improvement within an assigned client area.
- Develops
business cases.
Liaison: - Serves
as the link between the business, third party vendors and the IT technical
team.
Business Requirements: - Assesses
client needs utilising a structured requirements process (gathering,
analysing, documenting, and managing changes) to assist in identifying
business priorities and advice on options.
- Develops,
writes, and communicates business requirements and functional
specifications for the implementation of business solutions.
- Analyses
customer’s operations to understand their strengths and weaknesses to
determine opportunities for improvements.
Business Process: - Analyses
and recommends improvements to business processes and models.
- Documents
current business processes and models.
Feasibility: - Provides
factual content to feasibility study for standard development projects and
enhancements.
Testing: - Develops
user test cases and validates test results during user acceptance testing.
Service Level Agreements: - Is
familiar with the current Service Level Agreements (SLA) for a particular
work area and as needed participates in the vendor selection process for
clients in accordance with IT standards and specifications as required.
Problem Solving: - Identifies
and resolves issues.
- Uses
new and varied analytical techniques.
Customer Satisfaction: - Analyses
metrics to ensure customer satisfaction.
Communications/Consulting: - Promotes
an understanding of IT roles, processes and activities to the business
units.
- Supports
and participates in the formal reporting of project status.
- Negotiates
agreements and commitments by facilitating communication between business
unit(s) and IT from initial requirements to final implementation phase of
projects.
- Actively
participates in the creation, review and analysis of user stories/epics in
projects utilising agile development methodology.
KNOWLEDGE, SKILLS & ABILITIES:
Required:
- Bachelor’s
degree in Computer Science, Information Systems, Business, or other
related field. Or equivalent work experience.
- Requires
working knowledge of business operations and systems requirements
processes.
- Work
experience must include 3+ years of IT related work experience.
- Typically
requires 3-5 years of relevant technical or business work experience.
- Experience
working with virtual and/or matrix teams.
- Experience
working with cross-cultural team ideal.
- Willingness
and ability to travel domestically and internationally, as necessary. (25%
– 50% regional travel, 5% - 10% international).
Preferred: - Experience
in project lead role for small to medium sized project implementations.
- Knowledge
of Lean Sigma and/or other quality methodologies preferred.
- Maturity,
business acumen and skills necessary to interact with senior leadership
and executive leadership to ensure the provision of a timely and accurate
project information.
- Experience
contributing as a Subject Matter Expert (SME) developing and maintaining
Finance and Procurement processes and/or tools, helping to lead change and
future developments as required to lead towards overall best-in-class
performance.
- Experience
managing and coaching/mentoring other Business Analysts.
- MBA
desirable.
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