Job Title: Operations Officer
Organization: UNICEF
Job no: 564647
Contract type: Fixed Term Appointment
Duty Station: Banjul
Level: NO-1
Location: Gambia
Categories: Operations
UNICEF works in some of the world’s toughest places, to
reach the world’s most disadvantaged children. To save their lives. To defend
their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every
child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child, a smile
In 2022, Gambia Country Office (GCO) and partners achieved
key results for children while supporting the strengthening of systems and
coordination mechanisms across health, nutrition, education, WASH, child, and
social protection.
UNICEF Gambia’s country programme is aligned with the
overall UNICEF strategic vision of “realizing the rights of every child,
including adolescents, especially the most excluded”.
How can you make a difference?
As a Strategic Business Partner, the incumbent will be
accountable for operations functions, facilitate change, provide risk informed,
solution-focused analysis, advice and services and contribute to programme and
management decisions for delivering results for children in specific
operational contexts. Operations Officer will accomplish this by:
- Facilitating
services in the functional areas of operations support: budget, financial
management and reporting, facilities management, administration, supply
and logistics management, information and communications technology, human
resources, and safety and security;
- Understanding
business needs for the office, to propose viable solutions aimed at value
for money.
- Supporting
the fundamentals of ICT management, information security and controls;
- Supporting
supply and logistics strategies and interventions to meet programmatic
needs while ensuring Value for Money (VfM), including procurement of fit
for purpose products and services.
- Supporting
the management of office premises and facilities with a specific focus on
inclusive accessibility, eco sustainability and common premises;
- Facilitating
business transactions processed by GSSC from a perspective of Efficiency,
Performance, Risk Management and Fraud prevention
- Supporting
the country office during external and internal audit reviews,
contributing with responses to audit observations and monitoring
implementation of recommendations.
- Supporting
the management of PSFR operations, where applicable.
The Operations Officer will be entrusted with the following
five pillars, the core focus of all operations functions: Valuing People,
Valuing Money, Valuing Risk Management, Valuing Systems and Structures, Valuing
Partners.
Valuing People: Implement people resources strategies to
promote technical competence and foster career progression and retention of a
“fit for purpose”/ agile workforce
- Facilitate
an environment of management excellence, staff well-being and
accessibility and inclusion through implementation of strategies,
policies, procedures.
- Implement
solutions related to people management and office culture.
- Support
training strategy
- Keep
abreast of industry standards in management and finance and share best
practices and knowledge learned within the office.
- Support
Excellence in Operations in UNICEF derived from the five strategic
pillars.
Valuing Money: Champion strategic resources to achieve
organizational goals and ensure Value for Money (VfM)
- Ensure
effective identification and use of resources in various concrete Value
for Money (VfM) areas, including eco-efficiency and inclusivity, common
premises, costing, results-based budgeting financial monitoring etc.
- Support
the financial oversight management, monitoring and reporting of all the
country programme budget - and where applicable private sector fundraising
budgets; make analysis as needed.
- Implement
Supply plan for the office and stay abreast of the regional strategies.
Valuing Risk Management: Enhance Risk Management to
increase organizational performance and strengthen internal control
The ability of the Operations Officer to support assessment,
mitigation, monitoring, review and reporting on the most significant risks that
could potentially harm the organization, is a critical element of UNICEF’s risk
and internal control performance management framework. Risk management skills
are necessary to safeguard UNICEF’s reputation, resources, continuity of
operations and reputation to fulfill our primary mission to save and protect
children, globally.
- Support
the office with up-to-date information to make operational and
programmatic risk informed decisions with the enterprise Governance, Risk
and Compliance (eGRC) platform.
- Contribute
and participate in testing of business continuity plans to ensure UNICEF
organizational resilience to disaster, risks and staff safety and security
as well as Emergency Preparedness and Response to humanitarian situations.
- Support
implementation of appropriate implementation of policies and procedures
and provide feedback on policy and internal controls as appropriate.
- Support
implementation of mandatory anti-fraud systems, processes and actions.
- Support
mitigation of risks of engagement with external partners via appropriate,
risk-informed due diligence.
Valuing Systems and Structures: Ensure further
operational centralization and optimization for maximized efficiency gains
- Participate
in the review of Operations processes and recommend measures to minimize
cost, reduce duplication of work and maximize efficiencies while creating
an environment of smarter controls to render the organization ready to
respond to programme needs.
- Contribute
to improving IT-enabled business processes to increase productivity and
collaboration, better knowledge management, and ensure effective use of
UNICEF assets.
- Contribute
to CPMP
Valuing Partners: Strengthening internal and
external-facing partnerships and leveraging UNICEF’s oversight and
understanding of financial management across all areas of the office.
- Provide
technical support on HACT implementation, including follow-up actions
required on result of financial assurance activities.
- Support
UNICEF Office resource mobilization partners through written financial
reporting, resolve discrepancies and ensure donor accountability and
transparency.
- Contribute
to UNICEF Office resource mobilization through written financial
reporting, and analysis of discrepancies.
- Contribute
to developing private sector partnerships especially in middle income
countries.
- Engage
as stakeholders in the UN Reform, facilitating Business Operating Services
(BOS) and proactively paving the way for a potential “one back office” in
country offices.
To qualify as an advocate for every child you will have…
- A
University Degree (Bachelor’s) in one of the following areas is required:
- Business
management
- Financial
management
- Accounting
- Public
Finance
- Related
operations function (Supply Chain, Human Resources, Information
Technology, International Business, Project management, etc.)
A professional license from internationally recognized
institutions is an asset.
- A
minimum of 1 year of professional experience, at the national and/or
international level, is required, specifically in one or more operations
management area including budget; financial management and reporting;
facilities management; administration; supply and logistics management;
information and communication technology; human resources.
- Experience
in a UN system agency, large private or public company, or experience
working in a developing country and/or humanitarian/ emergency context is
an asset.
- Experience
in working with corporate ERPs (Enterprise Resource Planning) and IPSAS
(International Public Sector Accounting Standards) is highly desirable.
- Understanding
of Results Based Management is a requirement.
- Experience
in supporting successful client-oriented work units is an asset.
- Familiarity
with Microsoft Office applications is required.
- Fluency
in English is required. Knowledge of another official UN language (Arabic,
Chinese, French, Russian or Spanish) or a local language is an asset.
For every Child, you demonstrate...
UNICEF’s Core Values of Care, Respect, Integrity, Trust and
Accountability and Sustainability (CRITAS) underpin everything we do and how we
do it. Get acquainted with Our Values Charter: UNICEF Values
UNICEF competencies required for this post are…
(1) Builds and maintains partnerships (2) Demonstrates
self-awareness and ethical awareness (3) Drive to achieve results for impact
(4) Innovates and embraces change (5) Manages ambiguity and complexity (6)
Thinks and acts strategically (7) Works collaboratively with others (8)
Nurtures, leads and manages people.
During the recruitment process, we test candidates following
the competency framework. Familiarize yourself with our competency framework
and its different levels: competency
framework here.
UNICEF is here to serve the world’s most disadvantaged
children and our global workforce must reflect the diversity of those
children. The
UNICEF family is committed to include everyone, irrespective of their
race/ethnicity, age, disability, gender identity, sexual orientation, religion,
nationality, socio-economic background, or any other personal characteristic.
We offer a wide
range of benefits to our staff, including paid parental leave,
breastfeeding breaks and reasonable
accommodation for persons with disabilities. UNICEF strongly encourages the
use of flexible working arrangements.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the
aims and objectives of the United Nations and UNICEF, including sexual
exploitation and abuse, sexual harassment, abuse of authority and
discrimination. UNICEF is committed to promote the protection and safeguarding
of all children. All selected candidates will, therefore, undergo rigorous
reference and background checks, and will be expected to adhere to these
standards and principles. Background checks will include the verification of
academic credential(s) and employment history. Selected candidates may be
required to provide additional information to conduct a background check.
Remarks:
UNICEF’s active commitment towards diversity and inclusion
is critical to deliver the best results for children. For this position,
eligible and suitable female candidates are encouraged to apply.
UNICEF appointments are subject to medical clearance.
Appointments are also subject to inoculation (vaccination) requirements,
including against SARS-CoV-2 (Covid). Government employees that are considered
for employment with UNICEF are normally required to resign from their
government before taking up an assignment with UNICEF. UNICEF reserves the
right to withdraw an offer of appointment, without compensation, if a visa or
medical clearance is not obtained, or necessary inoculation requirements are
not met, within a reasonable period for any reason.
Only shortlisted candidates will be contacted and advance to
the next stage of the selection process.
Advertised: 02 Aug 2023 Greenwich Standard
Time
Deadline: 16 Aug 2023 Greenwich Standard Time
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