Associate Human Resources Officer

Posting Title: Associate Human Resources Officer (Coordination and Communications) - Temporary, P2 (Temporary Job Opening)

Job Code Title: Associate Human Resources Officer

Organization: United Nations Office at Vienna (UNOV)

Duty Station: Vienna, Austria

Posting Period: 20 July 2023 - 15 August 2023

Job Opening Number: 23-Human Resources-UNOV-214392-J-Vienna (X)

Staffing Exercise: N/A

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

This position is located in the Office of the Chief (OC), Human Resources Management Service (HRMS), Division for Management (DM), United Nations Office at Vienna (UNOV) and United Nations Office on Drugs and Crime (UNODC) in Vienna, Austria. The Associate Human Resources Officer (Coordination and Communications) will work under the direct supervision of the Chief, HRMS.

For more information, visit www.unov.org.

Responsibilities

The incumbent will contribute to the monitoring and evaluation of the implementation of delegated authorities, through inter alia, the Human Resources Management Dashboard, Service Level Agreements, and the Senior Managers' Compact, Delegation of Authority Platform. Within assigned authority, the Associate Human Resources Officer (Coordination and Communications) will be responsible for the following specific duties:

Coordination of HR related activities:
• Assist with the preparation and implementation of the Service’s work programme, by conducting regular reviews and identifying deviations from plans, proposing corrective measures as needed.
• Contribute to monitoring HR work programme implementation and participate in the preparation of statements, reports and other materials requiring a consolidated response from the HRMS.
• Assist in the preparation of briefings on strategic human resources topics and figures as well as other important HR matters.
• Act as focal point for collecting inputs and analysing information on HR issues, liaising with the relevant teams internally and externally.
• Assist in conducting research, analyses information from diverse sources, and present findings on human resources-related issues. Undertake survey initiatives; design data collection tools; review, analyze and interpret responses, identify problems/issues and prepare conclusions.
• Contribute to the collection and analysis of data as well as identification of trends or patterns, correlations and outliers, develop data models and provide draft insights through graphs, charts, tables, analytical dashboards and reports using data visualization tools and methods for data-driven planning, decision-making, presentation and reporting.
• Prepare various written outputs, such as draft background papers, analysis, inputs to reports and studies, and publications.

HR Communication:
• Assist in building knowledge and awareness among programme managers, senior managers and staff at large regarding staff rules, regulations, guidelines, and procedures related to entitlements ensuring their consistent application.
• Assist HR management in streamlining communications with clients and providing consistent guidance, including identifying mechanisms to make published information readily accessible.
• Supervise the work in relation to gathering and collating information on events, new policies, administrative guidelines, and other important updates used for the publication of the HRMS monthly newsletter.
• Provide support in measuring the impact of communication by undertaking survey initiatives; design data collection tools; review, analyze and interpret responses, identify problems/issues and prepare conclusions.
• Manage the preparation of the HRMS Client Satisfaction Survey and monitor the results of the Staff Engagement Survey and its implementation.
• Assist with the development of HRMS communication strategies using platforms like the monthly newsletter, iSeek, and materials for formal/informal meetings with stakeholders.
• Conduct research on precedents, policy rulings and procedures, providing relevant information for decision making.
• Manage various HR communication channels, ensuring messages reach the intended audience (e.g.HR newsletter, special messages and the UNOV/UNODC intranet).
• Maintain consistency of information on the UNOV/UNODC internet across all process areas and contribute to the formulation and review of written outputs for stakeholders.
• Participate in the development and implementation of communication activities related to HR strategies.

Budget and Finance
• Assist with coordinating HR activities related to budget and funding, including programme/project preparation and submissions, progress reports and financial summaries.
• Contribute to the preparation of related documents and reports, such as work programmes and programme budgets.

Perform other work-related duties as required.

Competencies

Professionalism: Has knowledge and understanding of theories, concepts and approaches relevant to human resources management specifically related to communication and analytics. Has knowledge of administrative policies, practices and procedures and ability to apply them in an organizational setting. Has strong organisational and time management abilities, with attention to details and accuracy. Is able to conduct data analysis using various methods. Has ability to analyze and interpret data in support of decision-making and convey resulting information to management. Has strong conceptual analytical and evaluative skills to conduct independent research and analysis. Has ability to identify issues, formulate opinions, make conclusions and recommendations. Is able to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education

An advanced university degree (Master’s degree or equivalent) in human resources, business administration, information management, communications, international studies or other related field is required.

A first-level university degree in similar fields in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

A first-level university degree and no experience will be accepted for candidates who have passed the Young Professionals Programme Examination (YPP), the United Nations National Competitive Recruitment Examination (NCRE) or the General Service to Professional Examination (G to P).

Work Experience

A minimum of two years of progressively responsible experience in human resources management, administration, communications or related area OR the successful completion of the Young Professionals Programme Examination (YPP), the United Nations National Competitive Recruitment Examination (NCRE) or the General Service to Professional Examination (G to P), is required.

Experience with an enterprise resource planning (ERP) system, e.g. SAP/Umoja is desirable.

Work experience in either change management and/or communications is desirable.

Experience within the United Nations system or similar international organizations is desirable.

Experience in conducting outreach and communication efforts including website management, is desirable.

Experience in data analytics and preparation of data visualisation tools, including Office 365 and Power BI or related area is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of other United Nations official languages is an advantage.

Assessment

Evaluation of qualified candidates may include an assessment exercise and a competency-based interview.

Special Notice

This position is temporarily available for a period of 364 days. Filling of this temporary vacancy and actual duration is subject to availability of the post and funding. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.

• While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.

• Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station.

• This temporary job opening may be limited to "internal candidates," who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15.

• Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.

• Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a
diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and
indicated in the application.

The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.

Vienna is classified as a H and family duty station.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Apply Now