Knowledge Management Intern

Job Title: Knowledge Management Intern

Organization: UNDP

Location: Lusaka, Zambia

Application Deadline : 25-Jul-23 (Midnight New York, USA)

Job Category : Sustainable Development and Poverty Reduction

Type of Contract : Internship

Post Level : Intern

Languages Required : English  

Starting Date : (date when the selected candidate is expected to start) 01-Sep-2023

Duration of Initial Contract : 6 month

Expected Duration of Assignment : 6 month

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

 

Background

Background and Organizational Context Orgqnizational Context: Under the guidance of the Deputy Resident Representative and direct supervision of the Head of Governance and Gender Unit, the Knowledge Management Intern is responsible for ensuring that the Governance and Gender Unit Cluster has structured documentation for all projects (closed, ongoing, new) on the UNDP SharePoint and other tasks assigned to him/her. In close collaboration with the Governance and Gender Programme Analyst, Programme Associate and the Monitoring and Evaluation Analyst, the intern will undertake the following tasks: Summary of Key Functions: Support development of documentation of all projects in line with the POPP Ensure documentation of all knowledge products. Support to the organization of events (in-person and online). Support to team’s communication and advocacy efforts by drafting social media content; designing visuals, drafting presentations etc. Support to conducting research on thematic areas relevant for the governance and gender portfolio to inform programme design and development of concept notes. Develop contact list for key partners (government, private sector, civil society and other international partners). Provide support to programme monitoring activities, including on-line monitoring tools. Psition Purpose The objective of the position is to support the CO's Governance and Gender Unit to ensure adequate knowledge management in line with various UNDP frameworks on digital and the POPP.  The intern position will contribute to overall improvement in the documentation of various reference documents, support coordination in the storage of documents, and promotion of digital tools to enhance knowledge management.

Duties and Responsibilities

Structured documentation for all projects (closed, ongoing, new) on the UNDP SharePoint and other tasks: Support the full compliance of documentation of programme documents in line with UN/UNDP rules, regulations, policies and strategies to ensure effective programme management. Support to the organization of events (in-person and online). Support to team’s communication and advocacy efforts by drafting social media content; designing visuals, drafting presentations etc. Support to conducting research on thematic areas relevant for the governance and gender portfolio to inform programme design and development of concept notes. Develop contact list for key partners (government, private sector, civil society and other international partners). Provide support to programme monitoring activities, including on-line monitoring tools.         2. Support communication of programme results, visibility of interventions: Work with UNDP Communications Team to ensure visibility of interventions implemented in in participation with government and other stakeholders.  Support the development of talking points, briefing packs and other information products for the governance and gender cluster.          3. Alternate in facilitation of knowledge building and knowledge sharing in the CO focusing on achievement of the following results: Trainings conducted for the Governance and Gender Unit Staff. Synthesis of lessons learnt and best practices in Knowledge Management Sound contributions to knowledge networks and communities of practice.

Competencies

Expected Demonstration of Competencies Core Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements Learn Continuously LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback Adapt with Agility LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible Act with Determination LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident Engage and Partner LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships Enable Diversity and Inclusion LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination Cross-Functional & Technical Competencies Thematic Area Name Definition Knowledge Management and Learning   Build Capability Promotes a knowledge sharing and learning culture in the office In-depth knowledge on development issues Ability to advocate and provide policy advice Actively works towards continuing personal learning and development in one or more Practice Areas, acts on learning plan and applies newly acquired skills Development and Operational Effectiveness   Manage Performance and Ensure Accountability Ability to implement strategic planning, results-based management and reporting Ability to introduce and implement strategic procurement, contract and sourcing strategy Ability to implement new systems (business side), and affect staff behavioral/ attitudinal change Management and Leadership   Build an Enabling Workplace Focuses on impact and result for the client and responds positively to feedback Consistently approaches work with energy and a positive, constructive attitude  Builds strong relationships with clients and external actors Remains calm, in control and good humored even under pressure Demonstrates openness to change and ability to manage complexities   Keywords Not be afraid to take decision and action when and as needed Be authentic and transparent, act with integrity Be accessible and available

Required Skills and Experience

Education (a) Must be enrolled in a in an undergraduate or equivalent degree programme (such as a bachelors, or master’s programme); (b) Be enrolled in the final academic year of a first university degree programme (such as bachelor’s degree or equivalent); (c) Have recently graduated with a university degree (as defined in (a) and (b) above) and, if selected, must be available to start the internship; (d) Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program Experience, Knowledge, and Skills   Previous related work experience in research and communication would be an asset but is not required. Experience with organization of events, social media and graphic design would be an asset. OTHER: Knowledge in the usage of computers and office software packages (MS Word, Excel, etc) and advance knowledge of web-based management systems is an asset

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