District Manager
Location: Gaborone, Botswana
Job Summary:
This position leads the implementation of the APC project’s
technical strategy at the district level using Quality improvement approaches.
Accountabilities:
- Provides
support to program management such as developing of partner work plans
and program reporting
- Provides
coaching and mentorship to the clinical partners to improve program
performance
- Mentors
and coaches District coordinators
- Tracks
partner performance against targets
- Identifies
key priority areas for Quality Improvement (QI) activities
- Designs,
implements, and coordinates project QI activities across all program
areas to achieve program goals
- Participates
in building capacity of partner staff in clinical care and the
implementation of QI activities
- Documents
and shares project accomplishments, challenges, and lessons learned
Competencies:
There are 31 FHI 360 development competencies, of greatest
focus for this particular job will be:
- Project
Management (Planning and Time Management) - Accurately scopes out length
and difficulty of tasks (sets objectives/goals/measures). Breaks down
work into steps, schedules, task/people assignments. Marshals people,
time, and resource efficiently. Arranges information in a useful manner,
and orchestrates multiple activities at once.
- People
Management (Making Others Great) – Facilitate professional development of
staff by providing challenging, learning assignments and opportunities.
Shares and solicits feedback monthly at the very least. Helps establish
compelling development plans. Assigns responsibility and accountability
for tasks/decisions. Monitors process, progress and results. Creates a
climate in which people want to do their best.
- Creating
and Managing Systems and Processes – Recognizes the need for standardization
and balances client and organization need in systems design. Anticipates
the effects of process change on people while optimizing task efficiency
and simplicity.
- Employees
are expected to possess, or have high-potential for development of these
three fundamental competencies.
Applied Knowledge & Skills:
- Strong
knowledge of concepts, practices and procedures with program design.
- Excellent
oral and written communication skills. Excellent and demonstrated
program/project management skills.
- Ability
to influence and collaborate with others.
- Ability
to analyze and interpret data, identify errors and prepare reports.
Problem Solving & Impact:
- Works
on problems of complex scope that require evaluation of variable factors.
- Demonstrates
good judgment in selecting methods, techniques, and evaluation criteria
for obtaining solutions.
- Networks
with key internal and external personnel.
- Decisions
may cause delays or failure to achieve results that impact departmental
goals.
Supervision Given/Received:
- Determines
methods and procedures on new assignments and may coordinate activities
of other personnel.
- Typically
reports to Technical Director.
Education:
- Bachelor's
Degree in Medicine.
Experience:
- Typically
requires a minimum of 8 + years’ experience with program management,
cross- cultural communications, US Government rules and regulations.
- Substantial
experience using computerized information systems.
- Articulate
and professional and able to communicate in a clear, positive fashion
with clients and staff.
- Must
be able to read, write, and speak fluent English; fluent in Setswana.
- Prior
team lead experience preferred.
- Demonstrated
leadership experience preferred.
- experience
with HIV program management
- Experience
with designing and implementing quality improvement projects
- Experience
with coaching and mentoring
- Strong
knowledge of the Botswana HIV program
- Ability
to travel in country frequently
Typical Physical Demands:
- Typical
office environment. Ability to sit and stand for extended periods of
time; ability to lift 5-50 lbs.
Technology to be Used:
- Personal
Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail,
telephone, printer, calculator, copier, cell phones, PDAs and other hand
held devices.
Travel Requirements:
- 10%-25%
This job description summarizes the main duties of the job.
It neither prescribes nor restricts the exact tasks that may be assigned to
carry out these duties. This document should not be construed in any way to
represent a contract of employment. Management reserves the right to review and
revise this document at any time.
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.
FHI 360 is an equal opportunity and affirmative action employer. FHI 360
is an equal employment and affirmative action employer whereby we do not engage
in practices that discriminate against any person employed or seeking
employment based on race, color, religion, sex, sexual orientation, gender
identity, national or ethnic origin, age, marital status, disability, veteran
status, genetic information or any other status or characteristic protected
under applicable law.
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