Primary Location: ZA-Gauteng
Job Type: Permanent/Regular
Posting Range: 20 Jan 2014 - 28 Jan 2014
Description
Job Purpose
To receive, acknowledge, count, balance and process
business and corporate deposits on a daily basis.
· Scan
and receive deposits from Workflow officers using the Cash centre management
system (ISA)
· Check
for tampering on bags as you scan the barcode on the bags following the Cash
Centre policies and procedures.
· Ensure
all bags are scanned and acknowledged as received from workflow officers.Open
canister or bag as per opening of bags/canister procedure
· Annotate
on ISA policeman under camera what is on the deposit slip and count deposit per
denomination received as outlined in the cash centre policy and
procedure-processing of cash and cheque deposits.
· Should
there be discrepancy in a client deposit the precaution as per Cash centre
policy and procedure must be followed.
· Should
there be a cash difference in a client deposit of R1000.00 or more either short
or surplus, the controller must cash count the teller according to the Cash
management and control procedures-cash count duties.
· The
teller controller must action the cash differences as described in the cash
centre policy and procedures -differences in cash deposit
· Postal
orders to be paid over to a dedicated teller as per Cash management control
procedures-Refer to section on postal /money orders.
· Mutilated
notes and coins to be paid over to a dedicated teller as per Cash management
control procedures-Refer to the section Mutilated banknotes and coins
· Teller
must use the transfer option on ISA to transfer cash when paying over floats to
treasury and also when transferring cash to note sorters for counting.
· All
coins received by tellers are paid over to scan coin tellers and counted and
paid over to treasury.
· Process
all deposit slips fast and accurately after counting and balancing each deposit
Ensure correct processing of clients account number by checking account number
loaded on the ISA system and double checking on the deposit slip.
· Ensure
that teller controller checks all client deposit shortages and surpluses before
packing away money –refer to cash centre policies and procedure under the
heading cash centre teller function.
· Ensure
that client deposit is displayed on counter in such a manner that it is clearly
visible and denominations are clearly distinguishable for video footage
purposes. This will assist the cash centre in handling client queries should
there be any disputes.
· When
handling drop safe deposits, ensure that all drops/deposits are checked against
the drop sheet before starting with the deposit. Should there be a discrepancy
in the number of deposits drops received and that noted on the drop sheet the
teller controller must be informed. Drop sheet must be stamped if it is
correct.
· Adhere
to Prevention of Counterfeit of Currency Act no 16 of 1965 to ensure no
fraudulent notes are sent to treasury.
· Meet
all the agreed targets as per Performance Development Documents to exceed
customer expectation.
· Manage
shortages and surpluses within the limits as per Performance Development
Documents by being vigilant and following Cash centre teller functions policies
and procedures.
· Maintain
daily teller float targets as per Cash management control procedures-Cash management
requirements.
· Follow
balancing procedures by comparing actual cash on hand with processed cash
transaction, these two must correspond.
· Adhere
to all end of day functions as per ABSA 3368/3369 and ISA
· Adhere
to security regulations to teller operator card as outlined in the acceptance
of responsibility for operator card(Absa 2560)
· Plan
agrees and executes Personal development with line manager
· Adhere
to legislation and regulatory requirements, by completing all required
compliances tests
· Meet
agreed targets in terms of volumes such as bundles and deposits to increase
productivity using the AOM stats
· Maintain
all equipment by cleaning it regularly and report all faulty equipment to Line
managers.
· Contribute
to a lean culture by sharing innovative ideas and escalating these to Line
managers
Competencies
· Following
instruction and procedures
· Adapting
and responding to change
· Delivering
results and meeting customer expectation
· Coping
with pressure
· Working
with people
Essential/Basic Qualifications
· NQF
Level 4: Grade 12
· Minimum
6 months working experience as a bulk teller
Preferred Qualifications
· Diploma
or higher qualification
· Exp
working with forex and rand parity transaction in a banking environment
· Exp
using the Financial banking system (FBSS AND ISA )
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