Senior MIS Associate

Grade: G

Job ID: 13-7210

Location: SZ-Mbabane

# of Positions: 1

Center/Office: CPM - General

Project/Program: SIAPS

Application Due Date: 2014-01-24

Overall Responsibilities

The Senior MIS  Associate provides software and IT support to the rollout and implementation of the computerized systems developed by SIAPS to support the Ministry of Health and its technical activities in Swaziland. She or he works under the Senior Technical Advisor, working closely with the local counterparts, technical partners, donor agencies, the Pharmaceutical Services staff, the Strategic Information Department (SID) Office, and any other relevant departments.

She or he will assist in the ongoing rollout and implementation of institutional and regional systems as proposed in the approved SIAPS implementation plan. The Senior MIS Associate works to support the Ministry of Health (MOH) in the implementation and maintenance of information systems and tools related to health services and programs such as HIV/AIDS and TB programs in Swaziland. S/he works very closely with the SIAPS team responsible for systems development and support. S/she is involved in the electronic generation of routine programmatic, analytic and strategic information to support Monitoring and Evaluation (M&E) and health system reporting requirements in Swaziland

Specific Responsibilities

1. Rollout the SIAPS software packages to health facilities as in the approved implementation plan.
2. Prepare baseline assessments on deployment of software packages with regular follow-up assessments of the status and the impact of the deployed software package.
3. Train users at the health facilities, as well as others who may be responsible for the operation of the computerized system and other systems as required.
4. Provide SIAPS software and other software support to health facilities as needed.
5. Work collaboratively with the MOH, donors, technical partners and other program staff in order to support data management program needs.
6. Collaborate with stakeholders, at the regional and facility levels, in order to strengthen the health management information systems.
7. Assist with the planning and delivery of MIS and M&E training activities to support health professional staff at health facilities.
8. Identify hardware/software gaps for the implementation of MIS systems as well as identify errors and program failures with timely reporting to SIAPS and the MOH.
9. Liaise with the relevant stakeholders to coordinate and organize interventions by team(s) responsible for the identified gaps.
10. Make recommendations for the modification and/or enhancement of existing tools (both manual and computer-based) to the partners responsible for systems development and support.
11. Participate in the development of standard operating procedures for the implementation of MIS systems and assist in the development of management reports templates.
12. Prepare activity reports and assist with the documentation and dissemination of lessons learned.
13. Perform other duties as may be assigned by supervisors.

Qualifications

1. Bachelor’s degree in Information Systems (IS), Information Technology (IT), programming or relevant equivalent experience.  Experience in Computerized Health Information systems will be beneficial.

2.Experience in database development and maintenance (Microsoft SQL and MySQL preferred) an advantage.

3. Demonstrated knowledge and skills in maintaining electronic tools and programs, especially in health system information management, is required

4. Excellent interpersonal skills and demonstrated ability to interact professionally with a diverse staff, clients, and consultants.

5. Proficiency in computer hardware and software support.

6. Desire to be a self-starter, using independent judgment to identify needs and take the initiative to address them.

7. Demonstrated advanced computer skills in Microsoft Office Suite applications including Word, Excel, Access, PowerPoint, and Outlook preferred.

8. Proficiency in English, including speaking, writing, and reading, with the ability to conduct business in English; proficiency in local languages helpful.

9. Hold a valid driver’s license.

10. Willingness and ability to travel to the different sites and Regions in Swaziland

Notes

There are no relocation benefits or allowances available for this position.

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