M&E, Reporting and Communications Officer

Job Title: M&E, Reporting and Communications Officer

Organization: United Nations Volunteers (UNV)

Host entity: UNDP

Assignment country: Cambodia

Expected start date: 07/11/2023

Sustainable Development Goal: 16. Peace, justice and strong institutions

Volunteer category: International UN Youth Volunteer

Type: Onsite

Duration: 12 months (with possibility of extension)

Number of assignments: 1

Duty stations: Phnom-Penh

Details

Mission and objectives

As the United Nations lead agency on international development, UNDP works in 170 countries and territories to eradicate poverty and reduce inequality. It helps countries to develop policies, leadership skills, partnering abilities, and institutional capabilities, and to build resilience to achieve the Sustainable Development Goals (SDGs). Its work is concentrated in three focus areas: sustainable development, democratic governance and peacebuilding, and climate and disaster resilience. UNDP’s mandate is to end poverty, build democratic governance, rule of law, and inclusive institutions. UNDP advocates for change, and connects countries to knowledge, experience and resources to help people build a better life. UNDP Cambodia Country Office works in partnership with the Royal Government of Cambodia, non-government organizations, civil society organizations, community-based organizations, multilateral aid agencies, bilateral donors and the private sector to support the progress toward the Cambodia SDGs. The Country Office, based in Phnom Penh, has a four-unit structure – Operations Unit, Policy and Innovations Unit, Result- Based Management Unit, and Programme and Results Unit. The incumbent will be a member of the Programme and Results Unit and is expected to work as a project team member for the Civic Engagement Project and Strengthening Transparency and Accountability Project. The Programme and Results Unit is mainly responsible for the implementation and oversight (programmatic and financial oversight) of the Country Office’s projects and initiatives.

Context

Over the past two decades, Cambodia has made significant progress reducing poverty and improving access to quality education, health, and other services. Implementation of governance reform such as the Public Administration Reform, Public Financial Management Reform and Sub-national Democratic Development Reform delivered significant gains. Regardless of the achievements, further progress can be made to ensure responsiveness of public institutions to the rights of people, compliance with the highest standards of transparency, and participation of women, men including the marginalized in public affairs and democratic decision-making. Governance is the lynchpin to achieving the 2030 Agenda. Therefore, it is critical to accelerate attaining the Cambodian Sustainable Development Goals (CSDGs). In this context, UNDP Cambodia implements two projects promoting accountability and participation in line with a UNDP Country Programme outcome. 1) The Building Capacities for Civic Engagement, Peacebuilding and Inclusive Dialogue: Towards Inclusive and Participatory Governance (Civic Engagement project) The civic engagement project is organised around three pillars 1) Capacity development of CSOs and government institutions 2) Improving quality in engagement modalities 3) increase exposure and opportunities in which citizens, CSOs and government institutions work together. The target provinces of the Civic Engagement project are Kampong Cham, Kampot, Ratanakiri and Siem Reap. The overall objective of the Civic Engagement project is to pro-mote democratic governance initiatives and a peaceful, inclusive, and equitable society through expanding opportunities for inclusive civic engagement using dialogue in Cambodia. Through partnerships with national and sub-national government and civil society organisations, the project promotes the cultivation of more collaborative mindsets and partnerships between civil society and civil servants. 2) Project for Strengthening Transparency and Accountability in Local Governance through Civic Engagement (STA project). The STA project is organised around two pillars 1) Improved people’s access to info and analytical and critical thinking 2) Sub-National Administrations accountability to people is strengthened. Target provinces include Kampong Cham (Kampong Cham), Ratanakiri (Banlung) and Siem Reap (Siem Reap). The STA project aims to contribute to the National Programme on Sub-National Democratic Development Phase 2. Through civil society, municipal and national government partners, the STA project, intends to make local governance information such as public services, local plans, budget allocations and sub-national administration performance more accessible to people along with supporting people’s monitoring capaci-ties of sub-national administrations performance. The international UN Youth Volunteer will perform M&E, reporting and communication functions for these two projects and other governance related intervention.

Task description

Based in the Program and Results Unit, under the overall technical guidance of the Governance Specialist and direct supervision of the Technical Coordinator, the UN Volunteer will undertake the following tasks: a) Lead development and implementation of projects’ monitoring and evaluation strategies and plans b) Develop results-oriented project report c) Design and implement communication plans d) Contribute knowledge management on monitoring and evaluation and communications a) Lead development and implementation of projects’ monitoring and evaluation strategies and plans • Prepare annual plans to monitor projects’ results following all indicators in the project documents; • Ensure the timely implementation of project monitoring and evaluation plans with focus on measuring progress towards results; • Apply innovative tools to monitor the projects results; • Support preparation of analytical documents using data collected from monitoring and project activities; • Provide technical support to consultants, service providers and responsible parties to ensure that the results from their assignment are aligned to the project’s outputs and indicators. b) Develop results-oriented project report • Timely draft reports including project quarterly and annual progress reports and mission reports. • Develop reader friendly reports and presentation materials to showcase of to external stakeholders on progress made and impacts delivered; • Prepare and collect human-centred stories for inclusion in reports on areas monitored and evaluated, effectiveness and impact of the projects; • Provide support to present data visually and easy to analysis (e.g. maps, figures) in reports and presentation; • Review quarterly reports from responsible parties and support them for any improve-ment c) Design and implement communication plans • Develop an annual communications plan for the Projects with clearly defined deliverables (e.g. communication products) as well as target audience; • Ensure alignment of Projects communication plans and activities with UNDP CO communication strategies, plans and guidelines, in close cooperation with communication unit and target populations; • Ensure timely implementation of the Projects communication plans; • Ensure effective and timely information exchange between Projects and Communications Unit on all aspects related to communication plans and activities. d) Contribute knowledge management on monitoring and evaluation and communications • Share monitoring and evaluation findings, lessons learned and recommendations in learning events and channelled into decision-making processes; • Identify best practices and innovative approaches from projects and disseminate among partners and within the UNDP CO; • Collaborate and coordinate with government agencies, CSO, and other organizations on results-based monitoring, human centred reporting and communication tools; • Participate in the conduct of results-oriented monitoring and evaluation training efforts in UNDP. e) Contribute to implementation of UNDP Cambodia resource mobilisation strategy under new Country Programme Document (2024-2028): • Support the project team and UNDP Cambodia in conceptualising, drafting, and designing new initiatives with focus on monitoring and evaluation, communication, knowledge management, and reporting • Contribute to strengthening of existing and establishment of new partnerships with stakeholders by keeping abreast of donors and stakeholder’s profiles. Results/expected outputs: As an active UNDP team member, efficient, timely, responsive, client-friendly and high-quality support rendered to UNDP and its beneficiaries in the accomplishment of her/his functions, including: • Successful project implementation through timely results monitoring and lessons learnt • Improved partnership and stakeholder management with effective communications and high-quality reporting. • Improved relationships among the project stakeholders, i.e. the government institutions, CSOs, UN partners, development partners and UNDP: • Improved project results reporting with higher level of narratives supported by qualitative and quantitative evidence: • Improved external communications using various means of communication tools and reaching out to different age and sex groups; • Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment

Eligibility criteria

Age

18 - 26

Nationality

Candidate must be a national of a country other than the country of assignment.

Requirements

Required experience

1 years of experience in results-based planning, monitoring, reporting; evaluation and programme/project management; - Experience working with multi stakeholders including government, CSO, and the private sector. - Experience in developing practical tools on M&E activities including M&E data manage-ment and innovative tools/methodologies; - Experience in designing results-based reporting and human-centered communications; - Experience in measuring behaviour and attitude changes in public sector capacity development programs is an asset; - Experience in innovative monitoring public service delivery is an asset - Experience in producing communication materials for print and online media; - Excellent analytical, writing, communications, and advocacy skills.

Area(s) of expertise

Communication, Development programmes

Driving license

-

Languages

English, Level: Fluent, Required

Required education level

Master degree or equivalent in Development Studies, International Relations, Economics, Political Science, Communications or relevant fields.

Competencies and values

Accountability Adaptability and Flexibility Building Trust Client Orientation Commitment and Motivation Commitment to Continuous Learning Communication Creativity Empowering Others Ethics and Values Integrity Knowledge Sharing Planning and Organizing Professionalism Respect for Diversity Self-Management Technological Awareness Vision Working in Teams

Other information

Living conditions and remarks

Cambodia is located in Southeast Asia, between Thailand to the west and Vietnam to the east. The climate of Cambodia is tropical, monsoonal and is characterized by heat and humidity. The rainy season lasts from May to October and the hot, dry season from November until April. Phnom Penh is the capital of Cambodia and is the most populated city in the country. Khmer is the official language and the main religion in Cambodia is Buddhism. The Riel is the official currency, however, both US Dollars and Riel are widely used and in cities there is good access to banking and ATMs. The cost of living in Cambodia is relatively low, as compared to many other capitals in Southeast Asia. House hunting is not difficult in Phnom Penh. Housing is widely available in various sizes and at various price points and Wi-Fi coverage is some of the best in Southeast Asia. Houses and apartments are available to suit most budgets and preferences. The usual means of locating suitable accommodation is through estate agents/realtors. International UN Volunteers are required to follow the UN residential security requirements as per the local MORSS when choosing their accommodation. Food and shopping centers are readily accessible. There are few taxi operators in Phnom Penh, so for daily transportation the cheapest, fastest and most frequent mode of travel is by a tuk-tuk (a motor-powered rickshaw). Some UN volunteers chose to purchase their own mode of transportation, be it a car, a motorbike or a pushbike. They are strictly recommended by UN security to wear seatbelts in cars and helmets when traveling on motorbikes, tuk-tuk or bicycling. In terms of health, common diseases in Cambodia are those which exist in other tropical countries like diarrhoea, malaria, dengue and HIV/AIDS. Most of the serious cases have been reported contracted in hilly, rural and densely forested areas. City dwellers like in Phnom Penh can also be at risk due to poor disposal of waste. Generally in cities, people use purified water for drinking and cooking. The recommended vaccinations are those against typhoid, Hepatitis A, Hepatitis B, Tuberculosis and Japanese Encephalitis. While medical facilities in Cambodia are sufficient for the treatment of most routine ailments and minor accidents, illnesses and accidents of more serious nature require medical evacuation, usually to Bangkok or Singapore. While access to health care can be limited, in Phnom Penh hospitals and medical clinics are available with contact information available through the UN system in Cambodia.

Inclusivity statement

United Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person’s race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

Note on Covid-19 vaccination requirements

Selected candidates for certain occupational groups may be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid-19) in line with the applicable host entity policy

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