Job Title: Associate Protection Officer (Community-Based)
Organization: United Nations Volunteers (UNV)
Host entity: UNHCR
Assignment country: Tunisia
Expected start date: 01/09/2023
Sustainable Development Goal: 3. Good health and well-being
Volunteer category: International UN Volunteer Specialist
Type: Onsite
Duration: 4 months (with possibility of extension)
Number of assignments: 1
Duty stations: Zarzis
Details
Mission and objectives
UNHCR, the UN Refugee Agency, works to safeguard the rights
and well-being of refugees all over the world. UNHCR's purpose is to ensure
that everyone can exercise the right to seek asylum and find safe refuge from
war and persecution. UNHCR also protects stateless people.
Context
• Effective and timely support is provided to the
formulation of a clear and coherent protection and solutions-oriented strategy,
which incorporates a thorough age, gender and diversity analysis and reflects
the Organization’s global, regional and country level priorities. • AGD
sensitive analysis of community risks and capacities provides the essential
basis for all of UNHCR’s work. • The participation of persons of concern is
assured through continuous assessment and evaluation using participatory, rights
and community-based approaches, which inform protection and assistance
programming and ensure that UNHCR meets its commitments to accountability to
persons of concern. • National protection capacities are improved through
direct engagement, research and ad-vocacy with all relevant external
interlocutors. • Protection incidents and needs are immediately identified and
addressed through direct intervention, advocacy and public exposure. • The
development of capacity through coaching, mentoring and formal on-the-job
training, when working with (including supervising) national staff or (non-)
governmental counter-parts, including Implementing Partners (IPs); • Age,
Gender and Diversity (AGD) perspective is systematically applied, integrated
and documented in all activities throughout the assignment • A final statement
of achievements towards volunteerism for development during the as-signment,
such as reporting on the number of volunteers mobilized, activities
participated in and capacities developed
Task description
Under the direct supervision of Head of Field Office the UN
Volunteer will undertake the following tasks: • Be fully informed about
community structures and the protection and security situation of the
population of concern and develop strong links with a cross-section of members
of refugee/Internally Displaced Persons (IDPs)/stateless communities, using an
Age, Gender and Diversity (AGD) approach; • Through relationships with persons
of concern and network of partners stay abreast of political, social, economic
and cultural developments that have an im-pact on the protection environment
and provide advice to senior management. Ensure that the perspectives,
capacities, needs and resources of the persons of concerns are reflected in the
protection strategy, planning processes and operations plan addressing the
specific protection needs of women and men, children, youth and older persons,
persons with disabilities, minority groups such as sexual minorities and
persons living with HIV/AIDS; • Ensure through direct action and advocacy with
more senior protection staff that the necessary resources are allocated to
enable community work to identify and address protection and assistance gaps; •
Assist in supporting consultative process with government counterparts at local
levels, partners and persons of concern to develop and implement integrated
strategies that address the key protection priorities, including, for example,
child protection, education and SGBV, and solutions approaches; • Provide
technical guidance and support to UNHCR and partners and implement and oversee
Standard Operating Procedures (SOPs) on all community-based protection related
issues; • Support the design, implementation and evaluation of protection
centered and Solu-tion oriented programming with implementing and operational
partners guaranteeing that community-owned activities are integrated; • Support
communities in establishing representation and coordination structures •
Promote confidence building and conflict resolution among populations of
concern, authorities and host communities; • Maintain protection presence
through regular field missions and reports, making direct contact with persons
of concern, host communities, local authorities and partners. In operations
applying the humanitarian cluster system, contribute to ensuring that the
response of the Protection Cluster is grounded in an AGD-compliant strategy
which covers all assessed and prioritized protection needs of the affected
populations. • Support the Operation's work to ensure the protection strategy
is fully integrated into the Country Operations Plan, the UN Development and
Assistance Frame-work (UNDAF), the Humanitarian Country Team’s common
humanitarian action plan where applicable; • Contribute to the Protection team's
information management component which: provide disaggregated data on
populations of concern and their problems; re-searches, collects and
disseminates relevant protection information and good practices to enhance
protection delivery and provide technical advice if necessary; • Ensure
participatory, community-based protection and AGD approaches are included in,
strategies and plans in the country operation; • Ensure community understanding
of UNHCR's commitment to deliver on ac-countability and quality assurance in
its response; • Support persons of concern to develop structures that enhance
their participation and protection. • Monitor and support cases residing in
UNHCR shelter facilities in the south through community-based interventions,
while enhancing communication and engagement with local communities (CWC). • To
effectively manage and address complaints and ensure a robust feedback
mechanism in the south. It is crucial to implement an efficient system for
handling and following up on feedback. • To be the Focal Point for all
counselling (Individuals and Group sessions) and technically supervising the
CBP associate. Furthermore, UN Volunteers are required to: • Strengthen their
knowledge and understanding of the concept of volunteerism by reading relevant
UNV and external publications and take active part in UNV activities (for
in-stance in events that mark International Volunteer Day); • Be acquainted
with and build on traditional and/or local forms of volunteerism in the host
country; • Reflect on the type and quality of voluntary action that they are
undertaking, including participation in ongoing reflection activities; •
Contribute articles/write-ups on field experiences and submit them for UNV
publications/websites, newsletters, press releases, etc.; • Assist with the UNV
Buddy Programme for newly-arrived UN Volunteers; • Promote or advise local
groups in the use of online volunteering, or encourage relevant local
individuals and organizations to use the UNV Online Volunteering service
whenever technically possible.
Eligibility criteria
Age
27 - 80
Nationality
Candidate must be a national of a country other than the
country of assignment.
Requirements
Required experience
3 years of experience in Required professional experience,
including in the areas of community-based protection, community services,
social work, and human rights. Required skills: • Knowledge of UN policies and
procedures; • Field experience; • Commitment to help refugees and willingness
to cooperate with counterparts; • Good analytical skills; • Strong
interpersonal and communication skills in a multi-cultural setting; •
Experience of working with refugees; • Ability to live and work in the
difficult and harsh conditions of developing countries is essential. •
Microsoft Office Package (excellent knowledge of Word, good knowledge of Excel
and Power Point) and Internet browsing.
Area(s) of expertise
Social work, Security and protection, Community development
Driving license
-
Languages
English, Level: Fluent, Required French, Level: Fluent,
Required Arabic, Level: Basic, Desirable
Required education level
Bachelor degree or equivalent in Community-based protection,
Community services, Social work, and Human Rights.
Competencies and values
• Integrity and professionalism: demonstrated expertise in
area of specialty and ability to apply good judgment; high degree of autonomy,
personal initiative and ability to take ownership; willingness to accept wide
responsibilities and ability to work inde-pendently under established
procedures in a politically sensitive environment, while exercising discretion,
impartiality and neutrality; ability to manage information objec-tively,
accurately and confidentially; responsive and client oriented. •
Accountability: mature and responsible; ability to operate in compliance with
organi-zational rules and regulations. • Commitment to continuous learning:
initiative and willingness to learn new skills and stay abreast of new
developments in area of expertise; ability to adapt to changes in work
environment. • Planning and organizing: effective organizational and
problem-solving skills and abil-ity to manage a large volume of work in an
efficient and timely manner; ability to es-tablish priorities and to plan,
coordinate and monitor (own) work; ability to work un-der pressure, with
conflicting deadlines, and to handle multiple concurrent pro-jects/activities.
• Teamwork and respect for diversity: ability to operate effectively across
organizational boundaries; ability to establish and maintain effective partnerships
and harmonious work-ing relations in a multi-cultural, multi-ethnic environment
with sensitivity and respect for diversity and gender; • Communication: proven
interpersonal skills; good spoken and written communication skills, including
ability to prepare clear and concise reports; ability to conduct
presenta-tions, articulate options and positions concisely; ability to make and
defend recommenda-tions; ability to communicate and empathize with staff
(including national staff), military personnel, volunteers, counterparts and
local interlocutors coming from very diverse backgrounds; ability to maintain
composure and remain helpful towards the staff, but ob-jective, without showing
personal interest; capacity to transfer information and knowledge to a wide
range of different target groups; • Flexibility, adaptability, and ability and
willingness to operate independently in austere, re-mote and potentially
hazardous environments for protracted periods, involving physical hardship and
little comfort, and including possible extensive travel within the area of
oper-ations; willingness to transfer to other duty stations within area of
operations as may be necessary; • Genuine commitment towards the principles of
voluntary engagement, which includes solidarity, compassion, reciprocity and
self-reliance; and commitment towards the UN core values.
Other information
Living conditions and remarks
This position is based in Zarzis, Southern Tunisia, where
UNHCR Field presence along with a partner`s office is located. It will be
important for the UN Volunteer to understand and respect traditions and customs
of the country. Geography and climate Tunisia, the smallest country on the
North African coast, has the most diversified economy in the region. With a
population of slightly over 10 million and about 60% living in urban locations,
it has one of the highest standards of living on the continent. Tunis is the
capital of the country and the largest city (population of approximately two
mil-lion in and outside the city proper). It is located just six miles (ten
kilometers) from the Gulf of Tunis, and sits on the shores of a lake that
connects with the Mediterranean Sea. Being a small country, all destinations
within Tunisia can be reached in a day's drive. Tunisia is bor-dered in the
southeast by Libya and in the west by Algeria. The coastline between the city
of Bizerte and the border of Algeria has secluded beaches, small bays, and
steep cliffs. It is al-so marked by small villages. Southern Tunisia, where the
Sahara begins, is semi-desert. In some parts, there are oases with giant palm
trees and small market gardens. Tunisia has a Mediterranean climate. Along the
coast of northern Tunisia, summers are hot and dry, and winters are warm and
rainy. Yearly rainfall in this coastal region is about 17 inches (43.18 cm).
The mountain ranges typically experience more annual rainfall, about 34 inches
(86.36 cm). In the northwest, there is occasional snowfall in the mountains. In
south-ern Tunisia, it is hotter and drier. There is little rainfall, especially
along the edge of the Saha-ra Desert, and some areas of the desert will not get
rain for years. Central Tunisia is charac-terized by varying weather patterns.
Language The official language of Tunisia is Arabic. French is also widely
spoken. About one percent of the population speaks Berber. English is be-coming
another language spoken by many Tunisians. Other European languages, such as
Italian, are also spoken in commercial and tourist areas of the country. Public
transportation In addition to the private taxi services, the state run public
transport system reliable and cost effective. Safety and security All of the
rules you would follow in any foreign country apply. The crime rate is low, but
there have been cases of theft in resort hotels, mostly due to staff leaving
attractive items in plain view. Walking alone during daylight hours is
permitted, but the buddy system is required for walking at night and you must
always carry communication (mobile phone). Tunisia is still undergoing a
critical period of democratic and social transition. Regular security advice is
therefore sent systematically by UNDSS and UNHCR security staff.)
Inclusivity statement
United Nations Volunteers is an equal opportunity programme
that welcomes applications from qualified professionals. We are committed to
achieving diversity in terms of gender, care protected characteristics. As part
of their adherence to the values of UNV, all UN Volunteers commit themselves to
combat any form of discrimination, and to promoting respect for human rights
and individual dignity, without distinction of a person’s race, sex, gender
identity, religion, nationality, ethnic origin, sexual orientation, disability,
pregnancy, age, language, social origin or other status.
Note on Covid-19 vaccination requirements
This UNV assignment is subject to proof of vaccination
against Covid-19 with WHO approved vaccine, unless the UNHCR Medical Service
approves an exemption from this requirement on medical grounds
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