Business Data Manager

Vacancy Number: BDA/ICT/03/14
Department: ICT
Duration: 2 years

ILRI seeks to recruit an ICT Business Data Manager to carry out data manipulation for the ILRI’s business systems, specifically the new Agresso Business World, from the One Corporate System (OCS) project. The jobholder will be responsible collating the data, data migration and import into the business system and offers continued support on data related aspects including reporting.

ILRI works to enhance the roles livestock play in pathways out of poverty in developing countries. ILRI is a member of the Consultative Group on International Agricultural Research (CGIAR) Consortium, a global research partnership of 15 centers working with many partners for a food-secure future. ILRI has two main campuses in East Africa and other hubs in West and southern Africa and South and Southeast Asia.www.ilri.org.

The Centre’s headquarters are located in Nairobi, Kenya, and research is conducted in 31 countries in Africa, Asia and Latin America. We are supported by the Consultative Group on International Agricultural Research (CGIAR) and receive funding from over 50 different donors.

CGIAR is a global agricultural research partnership for a food-secure future. Its science is carried out by 15 research centres that are members of the CGIAR Consortium in collaboration with hundreds of partner organizations. www.cgiar.org.

Responsibilities

• Assist in implementing the Agresso Business World (ABW) system for ILRI as part of the One Corporate System project (OCS);
• Work with the process experts to guide them on how to capture and map data and ensure all regional, country and project offices manage their data to the agreed standards;
• Ensuring that the data collected is clean and matches the agreed standards and coding. Maps the data in the data load templates and corrects issues encountered during data importation;
• Use data load templates and web services to load batches of data into the system;
• Analyse data flow maps, identify missing data and analyse the correctness and quality of the data;
• Analyse logs and error alerts to determine if incorrect data is the cause of incomplete processes and assist the users to correct the data being used in the system;
• Write scripts (SQL, XML, web services) to for data integration and reporting;
• Provide and generate ad-hoc reports as per user requests;
• Follow change management processes to document all changes to data and data management processes;
• Communicate with all staff concerning updates and changes made to the data;
• Keep up-to-date with changes and advancements in ICT data management and in particular ABW and make suggestions for improvements in data management.

Requirements

• First Degree in Computer Science or a Higher Diploma with additional 2 years relevant work experience;
• A minimum of 2 years’ experience most of which should involve managing data;
• Training in data management and scripting;
• ITIL foundation certification is required;
• Microsoft Certified Solution Developer certification;
• Prior training in Customer service support will be useful;
• Well organised thus able to manage projects in several locations;
• Good communication and interpersonal skills with the ability to pass on information clearly to users and to grasp difficulties perceived by users;
• Strong customer service orientation that establishes a good working relationship with customers, with the attitude of wanting to assist people and pass-on their knowledge and experience to others;
• Excellent knowledge of scripting tools for data manipulation;
• Excellent technical knowledge of database platforms e.g. MS SQL Server, MySQL;
• Good logical diagnostic skills and ability to exercise good judgement in the resolution of problems;
• Ability to multi-task in dealing with several different problems at a time;
• Ability to work under high pressure, meet deadlines, monitor and follow-up on pending matters under minimum supervision;
• Ability to communicate fluently in written and verbal English.

Terms of appointment:

This is a Nationally Recruited Staff (NRS) positions based at ILRI’s Nairobi campus and is for a 2 years’ contract period.

Job level and salary:

This position is job level 2D with a starting salary of KES143, 917 per month.  The benefits package includes pension, medical and other insurances for ILRI’s Nationally Recruited Staff.

How to apply

Applicants should send a cover letter and CV explaining their interest in the position, what they can bring to the job and the names and addresses (including telephone and email) of three referees who are knowledgeable about the candidate’s professional qualifications and work experience to the Human Resources Director through: http://ilri.simplicant.com/ before 4 April 2014. The position title and reference number REF:BDA/ICT/03/14 should be clearly marked on the subject line of the online application.

ILRI is an equal opportunity employer