Thursday, January 16, 2014

Project Manager II

Position Title:
Project Manager II
Application Deadline Date:
03 Feb 2014
Position Location:
Nairobi, Kenya
Position Start Date
03 Mar 2014
Region:
Africa\East Africa
Position End Date:
02 Mar 2017
Requisition Category:
International
Recruitment Priority:
Need Immediately
Country Name:
Kenya
Program/Office Name:
Finance
City/Province:
Nairobi, Kenya
Employee Type:
Contract
Job Grade Level:
16
Recruitment Status:
Advertising in Progress
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Requisition Num:
2013NAMSMH-9ENQ3X


PURPOSE OF POSITION:

The Project Manager, Financial Shared Services works with the Financial Shared Service Program Manager in managing a project team to implement business critical enterprise-wide projects to the success of World Vision International (WVI) Financial Shared Services program roadmap and impacting Support Offices (SO), National Offices (NO) and Vision Fund (VFI).

Through this, he/she will provide tactical leadership into projects impacting this mission critical program towards completion of the existing roadmap. The Project Manager will work to develop and maintain existing customer relationships with the business customer, the Shared Service Program Manager, other Program Managers, Process Improvement Director, Process Transformation Lead, and the vendor, thus overall supporting and assisting in developing closer working relationships with various NO’s on a global basis, Regional Finance Directors (RFDs), WVI Controllership and Field Reporting Services Center (FRSC) team in Manila.

With all stakeholders, the Project Manager will work to ensure support, cooperation and consulting on guidance for active and potential project areas. Good working relationships and ability to influence will be a key success factor for the Project Manager. This is mainly accomplished through the Manager's oversight of his/her project team of process subject matter experts, process owners, information technology (IT) staff, vendors, senior leadership, business analysts on a national and regional basis.

To accomplish all this, the Manager will need strengths in both verbal and written communication, ability to work successfully in a virtual environment, and the ability to build/develop relationships in a global multi-cultural environment of over 97 countries. Through established field office relationships, (National Offices and Support Offices) the Project Manager will measure effectiveness of project implementations on related financial activities.

The ultimate goal of the projects and related work implemented will be to increase the effectiveness and efficiency through improvement within financial units along with project execution, coordination and communication between support and business functions. Ability to facilitate and lead collaboration across departments to design and ensure seamless implementation of systems and structures along with appropriate business process change will be critical for success.

Contribute to both short and long-term organizational planning and strategy, and serving as a knowledge source to support and drive initiatives as a member of the Financial operations team who contributes to long-term operational excellence.

Provides leadership, guidance and mentoring to Project Managers and team members.

Communicates effectively, ensuring scope, goals, milestones, budget, risk, status, change requests and critical issues are effectively communicated to the client and project team. Assesses the effectiveness of the interaction and communication with the client and project team.

Communicate World Vision's Christian ethos and demonstrate a quality of spiritual life that is an example to others.


KEY RESPONSIBILITIES:
Project Planning:
  • Develops, and continually updates, project plans and schedules.
  • Develops product breakdown structures.
  • Identifies project dependencies prior to the start of the project.
  • Works with the Business Analysts and the client to define/refine the project scope.
  • Facilitates the gathering of information required to estimate project cost, resources, time and deliverables.
  • Prepares all project management baseline products.
  • Ensures that the project outcome reflects the goals of the client.

    Conflicts/Problems:
  • Negotiates conflicts and resolves issues that arise.
  • Acts as a mediator between stakeholders and team members.
  • Resolves any issues and solves problems throughout the project life cycle.

    Resource Management:
  • Determines staffing requirements and forms project teams.
  • Develops budget requests for resources.
  • Works with resource managers in order to effectively align resources across projects.
  • Provides work direction and leadership to assigned projects, including scheduling, assignment of work and review of project efforts.
  • Evaluates project performance and makes recommendations for personnel actions.

    Procurement Planning:
  • Assists with identifying which resources need to be procured outside the organization.
  • Describes technical or other issues that need to be considered and assists in the development of Statement of Work (SOWs).

    Vendor Management:
  • Determines if external consultants or contractors will be required to complete project plan.
  • Recruits and manages appropriate staffing resources.
  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.
  • Evaluates service provider performance.
  • Approves invoices for payment.
  • Provides an issue escalation path and resolves vendor performance disputes.

    Risk Management:
  • Identifies the elements of risk in a project.
  • Analyses and prioritises project risks and assesses its potential impact to the client.
  • Develops and maintains risk plans, processes and systems in order to mitigate risk.
  • Creates action plan for risks that occur and follows through on plan.
  • Maintains issue list, proactively escalating issues to project and departmental leadership to mitigate risk.
  • Recommends and takes action to direct analysis and solution of problems.

    Budget:
  • Estimates costs associated with a project including physical, financial and human capital costs.
  • Develops a detailed cost baseline from cost estimations.
  • Refines project cost estimates and confirms funding sources.
  • Monitors and controls the actual cost of a project versus the budget.
  • Reviews bills and evaluates factors that may potentially cause cost changes.
  • Conducts in-depth root cause analysis of project budget discrepancies.

    Standards, Policies and Procedures:
  • Utilises established project standards, procedures.
  • Contributes to the development of new quality metrics.

    Communications:
  • Develops a communication plan to convey project scope, goals, milestones, budget, risk, status, change requests and critical issues to the client and project team.
  • Assesses the effectiveness of the interaction and communication with the client and project team.

    Coaching/Mentoring:
  • Coaches or mentors less experienced personnel.

KNOWLEDGE, SKILLS & ABILITIES:

Required:
  • Bachelor's degree in business administration, finance, accounting, related field, or equivalent.
  • Broad and deep experience in business operations; 5 or more years.
  • Work experience must include 5-7 years of IT work experience, including 2 or more years managing projects.
  • Knowledge of Lean Sigma and/or other quality methodologies.
  • Experience with Microsoft Project.
  • Previous leadership of projects and project staff direct reports and/or in matrix environment.
  • Experience working with virtual and/or matrix teams.
  • Experience working with cross-cultural team ideal.
  • 2+ years experience leading a team of individuals.
  • Willingness and ability to travel domestically and internationally, as necessary. (25% – 50% regional travel, 5% - 10% international).

    Preferred:
  • MBA desirable.
  • Maturity, business acumen and skills necessary to interact with senior leadership and executive leadership to ensure the provision of a timely and accurate project information.
  • Experience contributing as a Subject Matter Expert (SME) developing and maintaining Finance and Procurement processes and/or tools helping to lead change and future developments as required to lead towards overall best-in-class performance.
  • Experience managing and coaching/mentoring a team of project management professionals.
  • Experience working with mind mapping tools.
  • Experience with ERP systems, expense management tools, business intelligence databases, workflow scan solutions ideal.
  • Excellent relational skills building relationships resulting in strong relationships with internal customers/stakeholders who view them as a trusted partner.
  • Proactive ability to anticipate a broad range of issues and concerns developing solutions for the organization in a win-win format.
  • Ability to translate technical information into common language so that non-technical individuals can readily understand the information.


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