Business Analyst II

Position Title:	Business Analyst II	Application Deadline Date:	03 Feb 2014
Position Location:	TBD	Position Start Date	03 Mar 2014
Region:	Africa\East Africa	Position End Date:	02 Mar 2017
Requisition Category:	Domestic	Recruitment Priority:	Need Immediately
Country Name:	Kenya	Program/Office Name:	Finance
City/Province:	TBD	Employee Type:	Contract
Job Grade Level:	14	Recruitment Status:	Actively Recruiting
Is this a family post?	Family - Spouse with Children
		Requisition Num:	2013NAMSMH-9ENQSF

PURPOSE OF POSITION:

The Business Analyst, Financial Shared Services works with the Financial Shared Service Project Manager to lead business analyst function in project team to implement business critical enterprise-wide projects towards the success of World Vision International (WVI) Financial Shared Services program roadmap and impacting Support Offices (SO), National Offices (NO) and VisionFund International (VFI).

Through this, he/she will provide tactical business analysis leadership into projects impacting this mission critical program towards completion of the existing roadmap. The Business Analyst will collaborate across departments to design and ensure seamless implementation of systems, process and structures. He/she will work to develop and maintain existing customer relationships with the business customer, the Shared Service Program Manager, other Program and Project Managers, Process Improvement Director, Process Transformation Lead, and the vendor, thus overall supporting and assisting in developing closer working relationships with various NOs on a global basis, Regional Finance Directors (RFDs), WVI Controllership and Field Reporting Services Center (FRSC) team in Manila.

With all stakeholders, the Business Analyst will work to ensure support, cooperation and consulting on guidance for active and potential project areas. Good working relationships and ability to influence will be a key success factor for the Business Analyst. This is mainly accomplished through his/her engagement and relationships of process subject matter experts, process owners, information technology (IT) staff, vendors, senior leadership, business analysts on a national and regional basis.

To accomplish all this, the Business Analyst will need strengths in both verbal and written communication, ability to work successfully in a virtual environment, and the ability to build/develop relationships in a global multi-cultural environment of over 97 countries. Through established field office relationships (National Offices and Support Offices), the Project Manager will measure effectiveness of project implementations on related financial activities.

The Business Analyst will also need to quickly immerse him/herself into WVI technologies and be able to clearly understand, integrate, articulate and advise how business objectives will be addressed through existing and/or new technologies.

The ultimate goal of the projects and related work implemented will be to increase the effectiveness and efficiency through improvement within financial units along with project execution, coordination and communication between support and business functions. Ability to facilitate and lead collaboration across departments to design and ensure seamless implementation of systems and structures along with appropriate business process change will be critical for success.

Contribute to both short and long-term organisational planning and strategy, and serving as a knowledge source to support and drive initiatives as a member of the Financial operations team who contributes to long-term operational excellence.

Provides leadership, guidance and mentoring to other junior Business Analysts and team members.

Communicates effectively, ensuring scope, goals, milestones, budget, risk, status, change requests and critical issues are effectively communicated to the client and project team. Assesses the effectiveness of the interaction and communication with the client and project team.

Communicate World Vision's Christian ethos and demonstrate a quality of spiritual life that is an example to others.

PURPOSE OF POSITION:

Planning

• Conducts data gathering and analysis to understand business strategy and direction.
• Participates in short-term planning sessions with a client to implement process improvement within an assigned client area.
• Develops business cases.
  
  Liaison
• Serves as the link between the business, third party vendors and the IT technical team.
  
  Business Requirements
• Assesses client needs utilising a structured requirements process (gathering, analysing, documenting, and managing changes) to assist in identifying business priorities and advice on options.
• Develops, writes, and communicates business requirements and functional specifications for the implementation of business solutions.
• Analyses customer’s operations to understand their strengths and weaknesses to determine opportunities for improvements.
  
  Business Process
• Analyses and recommends improvements to business processes and models.
• Documents current business processes and models.

Feasibility:

• Provides factual content to feasibility study for standard development projects and enhancements.
  
  Testing:
• Develops user test cases and validates test results during user acceptance testing.

Service Level Agreements:

• Familiar with the current Service Level Agreements (SLA) for a particular work area and as needed participates in the vendor selection process for clients in accordance with IT standards and specifications as required.
  
  Problem Solving:
• Identifies and resolves issues.
• Uses new and varied analytical techniques.

Customer Satisfaction:

• Analyses metrics to ensure customer satisfaction.
  
  Communications/Consulting:
• Promotes an understanding of IT roles, processes and activities to the business units.
• Supports and participates in the formal reporting of project status.
• Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation phase of projects.
• Actively participates in the creation, review and analysis of user stories/epics in projects utilising agile development methodology.

KNOWLEDGE, SKILLS & ABILITIES:

Required:

• Bachelor’s degree in Computer Science, Information Systems, Business, or other related field. Or equivalent work experience
• Requires working knowledge of business operations and systems requirements processes
• Work experience must include 3+ years of IT related work experience
• Typically requires 3-5 years of relevant technical or business work experience
• Experience working with virtual and/or matrix teams
• Experience working with cross-cultural team ideal
• Willingness and ability to travel domestically and internationally, as necessary (25-50% regional travel, 5-10% international)

Preferred:

• Experience in project lead role for small to medium sized project implementations
• Knowledge of Lean Sigma and/or other quality methodologies preferred
• Maturity
• Business acumen and skills necessary to interact with senior leadership and executive leadership to ensure the provision of a timely and accurate project information.
• Experience contributing as a Subject Matter Expert (SME) developing and maintaining Finance and Procurement processes and/or tools helping to lead change and future developments as required to lead towards overall best-in-class performance.
• Experience managing and coaching/mentoring other Business Analysts
• MBA desirable

BusinessAnalystII.pdf

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