Tracking Code: 218944-927
PROGRAM SUMMARY
Mercy Corps has been operational in South Sudan since 2005
and is currently engaged in series of development and resiliency programming in
the north of the country. Yet since the outbreak of fighting on December 15,
2013, Mercy Corps is launching emergency programming throughout its current
areas of operation including: Warrup State (Twic County), Unity State (Bentiu,
Koch and Leer) and the Abei Administrative Area. Unity State in particular is
caught in the crossfire of the violence and, as such, there is a significant
and growing level of humanitarian need. The emergency response program in Unity
State provides life-saving support to IDPs and host communities affected by the
current fighting. Mercy Corps is well represented in the northern states
of South Sudan with field offices in each of these states/areas with its
country office in the capital of Juba.
GENERAL POSITION SUMMARY
The Emergency Program Manager (PM) will manage activities
related to the implementation and start-up for newly funded emergency programs
in Unity State in South Sudan. Currently WASH, shelter/NFI and education in
emergency projects are being developed with anticipated funding by OFDA, IOM,
CHF and ECHO. In this regard the PM will be responsible for: 1) scale up
program activities 2) management of operations and logistics, 3) security
management 4) team management and 5) communications and reporting. The PM will
need to be highly sensitive to the political dynamics of the country and have
relevant security experience. This position requires strong coordination
on security planning, field visits and ensuring safety of staff. The Program
Manager leads field monitoring and program performance by tracking progress
toward specified objectives.
ESSENTIAL JOB FUNCTIONS
Leadership and Representation
- Provide
leadership and direction to all aspects of the program and participate in the
design and management of future programs.
- Communicate
program goals and objectives with all team members, local beneficiaries,
local and central government and the international community.
- Convey
information and ideas and effectively coordinate to ensure overall project
targets and donor obligations are met.
- Coordinate
with other Mercy Corps field offices to ensure a high level of quality
throughout our areas of reach.
Program Management
- Coordinate
with program, finance and administrative staff to ensure systems are in
compliance with donor and Mercy Corps policies and procedures.
- Ensure
program implementation is on time, on target and on budget using effective
M&E systems.
- Ensure
community involvement in all phases of the project cycle.
- Ensure
that agreed upon beneficiary selection criteria are strictly followed to
avoid duplication.
- In
close coordination with logistics and procurement, lead new humanitarian
implementation working closely with project donors and other Mercy Corps
programs.
- Ensure
a competitive and transparent bidding process in adherence with donor and
organizational policies.
- Create
and maintain systems ensuring effective and transparent use of financial
resources for timely and informative reporting in line with donor and
Mercy Corps policies and procedures.
- Ensure
full adherence to security plans and protocols.
- Develop
collaborative relationships among Mercy Corps, communities, local partners
and local government.
Team Management
- Create
and sustain a work environment of mutual respect where team members strive
to achieve excellence.
- Promote
accountability, communicate expectations and provide constructive feedback
via regular performance reviews.
- Supervise,
hire and orient new team members as necessary. Provide team members with
information, tools and other resources to improve performance & reach
objectives.
- Contribute
to country team-building efforts, help team members identify
problem-solving options and ensure the integration of all team members
into relevant decision-making processes.
Organizational Learning
As part of our commitment to organizational learning and in
support of our understanding that learning organizations are more effective,
efficient and relevant to the communities they serve - we expect all team
members to commit 5% of their time to learning activities that benefit Mercy
Corps as well as themselves.
Accountability to Beneficiaries
Mercy Corps team members are expected to support all
efforts towards accountability, specifically to our beneficiaries and to
international standards guiding international relief and development work,
while actively engaging beneficiary communities as equal partners in the
design, monitoring and evaluation of our field projects.
SUPERVISORY RESPONSIBILITY: Emergency project team
in Unity State
ACCOUNTABILITY
REPORTS DIRECTLY TO: Deputy Country Director
WORKS DIRECTLY WITH: project managers and field
office administrators, operations and finance managers, program support team in
Juba, as well as with Technical Support Units in Headquarters
KNOWLEDGE AND EXPERIENCE
- BS/BA
in International Development or related field. MS/MA preferred.
- At
least 3 years of overseas experience managing Emergency programs is
required; with particular focus on managing projects with time
sensitive deliverables in complex settings.
- Experience
with IDP/returnee programming is desired.
- Experience
managing OFDA/IOM and UN funded projects is essential.
- Experience
in highly volatile security situations and a commitment to team safety.
- Demonstrated
ability to implement a complex program, manage a range of staff and with
strong emphasis on developing their capacities.
- Well
organized and strong in operations and logistics.
- Demonstrated
ability to work respectfully and constructively with local partners,
including community committees and host governments.
- Commitment
to the principles of participatory team management and participatory,
community-oriented development.
- Effective
verbal and written communication, multi-tasking, organizational skills.
- Prior
experience working internationally and ability to work comfortably in the
complex cultural environment is required.
- Fluency
in written and spoken English required. Local language
skills highly desired.
SUCCESS FACTORS
The successful Emergency Response Program Manager will
recognize that Mercy Corps’ ability to function safely and successfully in
South Sudan depends on the ability of staff to understand the context in which
programs operate. The successful Program Manager will apply a strong
combination of team leadership, program development and implementation skills
and will be able to maintain a sense of humor in stressful conditions. S/he
will have an excellent understanding of emergency and transitional issues and programmatic
approaches and will be able to work across a wide range of stakeholders,
working with local community members, governmental authorities, NGO partners,
and donors. S/he will bring a positive approach to the job, embracing
challenges as opportunities to innovate. S/he will write well and
communicate in a manner that is confident and clear, yet diplomatic, enabling
him/her to forge positive working relationships with donors and other
stakeholders. Finally, the successful Program Manager will work well
under pressure in a fluid operating and security environment.
LIVING /ENVIRONMENTAL CONDITIONS
The Program Manager is based in Unity State with the field
office base to be determined. This location is unaccompanied as
accommodation is provided in group housing, but does not offer hardship
allowance and R&R. Staff will have access to basic medical services
and will need to access Nairobi for anything requiring more advanced treatment.
In Unity State, electricity and water are working only sometimes. Housing
is group accommodation with limited freedom of movement beyond the
house/office. This position requires regular travel by vehicle across the state
and to other field offices, travel by air to Juba.
Mercy Corps Team members represent the agency both during
and outside of work hours when deployed in a field posting or on a visit/TDY to
a field posting. Team members are expected to conduct themselves in a
professional manner and respect local laws, customs and MC's policies,
procedures, and values at all times and in all in-country venues.
Job Location: Unity State, Unity, South Sudan
Position Type: Full-Time/Regular
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